Free ServiceNow CIS-FSM Exam Questions

Become ServiceNow Certified with updated CIS-FSM exam questions and correct answers

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Total 88 Questions | Updated On: Jul 28, 2025

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Question 1

What criteria are utilized in auto-assignment of work order tasks? (Choose three.)

A : status

B : of task

C : ills

D : k windows

E : olocation

Answer: A,C,D

Question 2

Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?

A : ansfer order line

B : nsumable model

C : rk order task

D : rt requirement

Answer: D

Question 3

What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?

A : namic scheduling

B : Manual task assignment

C : to-assignment

D : Workflow task assignment

Answer: A

Question 4

When using territory management, what can field service admins assign to an individual or group?

A : ills

B : rts

C : utes

D : cations

Answer: D

Question 5

When can work order tasks be dispatched?

A : rts have been sourced

B : eld agent is assigned

C : tomer books an appointment

D : patch group is assigned

Answer: B

Page: 1 / 18

Total 88 Questions | Updated On: Jul 28, 2025

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