Free ServiceNow CIS-EM Exam Questions

Become ServiceNow Certified with updated CIS-EM exam questions and correct answers

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Total 111 Questions | Updated On: Aug 02, 2026

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Question 1

The Event Management operator workspace can display all of the following except?

A : ert groups

B : nual application services

C : covered application services from Service Mapping

D : rrelation groups

E : chnical services

Answer: B

Question 2

By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

A : name, Fully qualified domain name, IP or MAC address

B : name, Webserver name, IP or MAC address

C : name, Fully qualified domain name, SSH public host keys

D : tem class name, Fully qualified domain name, IP or MAC address

Answer: A

Question 3

What feature would you use to trigger a workflow or automatically generate tasks via templates?

A : ent rules

B : k rules

C : ert management rules

D : ert correlation rules

Answer: C

Question 4

Alerts are processed using which of the following? (Choose three.)

A : ert management rules

B : ent action rules

C : ent rules

D : heduled jobs

E : va and Groovy scripts

Answer: A,C,D

Question 5

How would you interpret the following data in the Operational Intelligence Insights Explorer?

A : n-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

B : n-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies

C : n-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

D : n-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

Answer: D

Page: 1 / 23

Total 111 Questions | Updated On: Aug 02, 2026

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