Free ServiceNow CIS-DF-CMDB-CSDM Exam Questions

Question 1

The CMDB Health Dashboard provides three KPIs: Correctness, Completeness, and Compliance. The calculation for the Overall Score reflects which stringent requirement?

A : The percentage of CIs that successfully meet ALL metric criteria within the scorecards.

B : The average percentage of CIs that pass all three metrics.

C : Only CIs with a populated Discovery Source are included in the overall calculation.

D : The percentage of CIs that pass either the Correctness or the Compliance metrics.

Answer: A

Question 2

Which CMDB feature allows you to define data precedence rules to ensure that a trusted data source (e.g., ServiceNow Discovery) is not overwritten by a lower-priority source (e.g., a manual spreadsheet import) for specific CI attributes?

A : Reconciliation Rule

B : Data Manager Policy

C : Duplicate CI Remediator

D : De-duplication Task

E : De-duplication Template

Answer: A

Question 3

Cloud Dimensions wants to use Dynamic Reconciliation Rules and the CMDB 360 View to retain historical attribute values from multiple discovery sources. What two prerequisites must the CMDB Administrator fulfill to enable this functionality?

A : Run the CMDB Get Well Metric Collection job.

B : Install the ITOM Discovery License plugin.

C : Configure reconciliation rules for all CI classes.

D : Set the system property glide.identification_engine.multisource_enabled to true (referenced as required Multisource system property).

Answer: B,D

Question 4

The CMDB Health Dashboard provides three KPIs: Correctness, Completeness, and Compliance. The calculation for the Overall Score reflects which stringent requirement?

A : The percentage of CIs that successfully meet ALL metric criteria within the scorecards.

B : The average percentage of CIs that pass all three metrics.

C : Only CIs with a populated Discovery Source are included in the overall calculation.

D : The percentage of CIs that pass either the Correctness or the Compliance metrics.

Answer: A

Question 5

Which CMDB feature allows you to define data precedence rules to ensure that a trusted data source (e.g., ServiceNow Discovery) is not overwritten by a lower-priority source (e.g., a manual spreadsheet import) for specific CI attributes?

A : Reconciliation Rule

B : Data Manager Policy

C : Duplicate CI Remediator

D : De-duplication Task

E : De-duplication Template

Answer: A