Free ServiceNow CIS-DF-CMDB-CSDM Exam Questions

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Total 516 Questions | Updated On: Nov 12, 2026

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Question 1

Cloud Dimensions is reviewing the metrics provided by their CMDB Correctness Scorecard. In reviewing the Duplicate metric for the Server class, it displays Healthy CIs/Evaluated 700/800. Which of the following is true regarding the duplicate server records calculated on the Duplicate metric?

A : 700 server records are duplicates in the CMDB

B : 100 server records are duplicates in the CMDB

C : 700 Linux and 800 Windows server records are duplicates in the CMDB

D : 800 server records are duplicates in the CMDB

Answer: B

Question 2

Cloud Dimensions wants to use Dynamic Reconciliation Rules and the CMDB 360 View to retain historical attribute values from multiple discovery sources. What two prerequisites must the CMDB Administrator fulfill to enable this functionality?

A : Run the CMDB Get Well Metric Collection job.

B : Install the ITOM Discovery License plugin.

C : Configure reconciliation rules for all CI classes.

D : Set the system property glide.identification_engine.multisource_enabled to true (referenced as required Multisource system property).

Answer: B,D

Question 3

A CMDB Administrator, viewing the CMDB Data Foundations Dashboard, notices the Unique LocationsResult percentage is low.What is the recommended process from the associated playbook to correct this issue?

A : Use the Duplicate CI Remediator to merge the duplicate location records

B : Retain the location that matches the organization's standard naming convention, and delete the duplicatewithout further validation

C : Review both locations, update CIs with the correct location, and delete the duplicate location

D : Keep both locations as either can be used as a valid alternate location

Answer: C

Question 4

What are 3 pillars to focus on to achieve a successful data foundation?

A : Compliance

B : Insight

C : Correctness

D : Completeness

E : Ingest

F : Govern

Answer: B,E,F

Question 5

Which table acts as a governor to ensure data integrity by defining exactly which Stage and Stage Status combinations are valid for a specific CI Class (e.g., preventing a Server from being set to Operational + Pending Disposal)?

A : life_cycle_policy

B : life_cycle_stage

C : life_cycle_validation

D : life_cycle_control

Answer: D

Page: 1 / 104

Total 516 Questions | Updated On: Nov 12, 2026

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