Free ServiceNow CIS-CSM Exam Questions

Become ServiceNow Certified with updated CIS-CSM exam questions and correct answers

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Total 260 Questions | Updated On: Sep 11, 2025

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Question 1

What is included in an account relationship record? Choose 3 answers

A : Primary contact

B : Parent/Child related records

C : The account relationship type that this relationship record is based on

D : A target account

E : A source account

Answer: A,C,E

Question 2

What are common types of application record data that are imported during a CSM data migration? (Choose two.)

A : owledge Article

B : counts

C : at

D :

Answer: B,D

Question 3

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

A : True

B : False

Answer: A

Question 4

Which of the following are correct for parent/child synchronization? (Choose two.)

A : ltiple child cases can be managed from a parent case as in Major Issue Management

B : Administrator can choose which fields to synchronize from parent to child cases

C : Parent to child cases can be synchronized regardless of which state the case is in

D : The property to synchronize parent to child cases is automatically enabled

Answer: A,C

Question 5

Access to a Knowledge base or Article can be restricted based on a customer’s assets and the product models using which of the following? (Choose two.)

A : Knowledge Product Entitlements

B : Data Policy

C : ACL

D : User Criteria

Answer: A

Page: 1 / 52

Total 260 Questions | Updated On: Sep 11, 2025

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