Free IFMA CFM Exam Questions

Become IFMA Certified with updated CFM exam questions and correct answers

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Total 622 Questions | Updated On: Dec 16, 2025

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Question 1

Which of the following is true of marketing the facility management organization?

A : A primary value proposition is that the FM organization is a critical sustainer of core business effectiveness such as production capacity.

B : Focusing on delivering services as efficiently and effectively as possible sufficiently shows the value of the FM organization.

C : FM organizational marketing plans are necessarily complex and costly.

D : Marketing the FM organization is not a political task except in a dysfunctional organizational culture.

Answer: A

Question 2

Which of the following could show simultaneously that a proposed facility management strategy provides the highest return at the lowest risk and that the plans are aligned to the organization’s strategy?

A : Strategic creative analysis (SCAN)

B : Financial data benchmarking

C : Scenario planning

D : Economic feasibility studies

Answer: D

Question 3

Which of the following is true of the elements in a project objectives statement?

A : An executive overview defines a project by how it should achieve goals.

B : Constraints are primarily addressed under budget documentation.

C : Information on staffing is found in schedule and quality documentation.

D : Schedule documentation only includes milestones for hard delivery dates.

Answer: D

Question 4

To solve a complex service problem that involves multiple providers, a facility manager solicits everyone’s feedback and also helps each provider to understand the “big picture” and not just their respective parts. These actions exemplify

A : 360° feedback.

B : benchmarking.

C : systems thinking.

D : conflict-handling.

Answer: C

Question 5

A facility manager presents an overview of revised HVAC preventive maintenance procedures with FM staff and concludes by asking, “What do you think about the changes?” This open question is good for

A : adding a personal appeal for staff to agree to the change.

B : concluding a question and answer session.

C : finding out staff opinion or issues.

D : making staff feel that they have had a choice.

Answer: C

Page: 1 / 125

Total 622 Questions | Updated On: Dec 16, 2025

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