Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 174 Questions | Updated On: Jun 16, 2026

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Question 1

What action should a user take if their malware scan detects threats?

A : nore the results and continue using the computer.

B : arantine or delete the detected threats as recommended by the antivirus software.

C : n another scan immediately without taking any action.

D : able the antivirus software to prevent false positives.

Answer: B

Question 2

What is malware?

A : ftware designed to protect a computer from threats.

B : y software that can perform legitimate tasks on a computer.

C : ftware that is designed to cause harm to a computer or network.

D : type of firewall that protects against unauthorized access.

Answer: C

Question 3

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 4

What is the primary benefit of using technical forums for troubleshooting research?

A : ey provide immediate solutions to all problems.

B : ey allow users to connect directly with hardware manufacturers.

C : ey offer community-driven insights and diverse problem-solving approaches.

D : ey ensure that all information is verified and accurate.

Answer: C

Question 5

Which tool can a Windows user use to find detailed information about their hardware, including the processor and memory specifications?

A : config

B : k Manager Option

C : ent Viewer

D : tem Information

Answer: B

Page: 1 / 35

Total 174 Questions | Updated On: Jun 16, 2026

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