Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 174 Questions | Updated On: Sep 24, 2026

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Question 1

What is the primary benefit of using RMM tools in a managed service provider (MSP) environment?

A : M tools allow for manual troubleshooting of each device individually.

B : M tools help manage software licenses and ensure compliance.

C : M tools provide a way to only monitor hardware health without software management.

D : M tools are only used for remote access to client devices.

Answer: B

Question 2

What is a key advantage of using TeamViewer for remote support tasks?

A : amViewer requires extensive setup and configuration before use.

B : amViewer does not support mobile devices for remote access.

C : amViewer provides end-to-end encryption for secure connections.

D : amViewer is primarily used for video conferencing only.

Answer: C

Question 3

Which command is used to display the current directory path in a Linux terminal?

A : ls

B : cd

C : pwd

Answer: C

Question 4

What is the purpose of a Service Set Identifier (SSID) in a WLAN?

A : provide security for network traffic

B : assign IP addresses to devices connecting to the network

C : define the bandwidth limits for devices on the network

D : uniquely identify a wireless network and allow devices to connect to it

Answer: D

Question 5

Why are help desk technicians considered prime targets for social engineering attacks?

A : ey have access to sensitive information and systems.

B : ey typically work alone and are isolated from other employees.

C : ey are responsible for managing physical security.

D : ey are less likely to follow security protocols.

Answer: A

Page: 1 / 35

Total 174 Questions | Updated On: Sep 24, 2026

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