Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 174 Questions | Updated On: Aug 02, 2026

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Question 1

What is the primary purpose of defining the problem in the problem-solving process?

A : clearly state what the issue is

B : gather detailed information

C : devise a plan to resolve the problem

D : observe the results of the changes

Answer: A

Question 2

What action should a user take if their malware scan detects threats?

A : nore the results and continue using the computer.

B : arantine or delete the detected threats as recommended by the antivirus software.

C : n another scan immediately without taking any action.

D : able the antivirus software to prevent false positives.

Answer: B

Question 3

What is the first step to set up a new external display on a MacOS system?

A : Connect the external display to the Mac using the appropriate cable.

B : Open the Terminal application and enter a command to detect displays.

C : Access System Preferences > Security & Privacy and adjust settings for external displays.

Answer: A

Question 4

What is the name of the default antivirus software included with Windows operating systems starting from Windows 8?

A : ndows Firewall

B : crosoft Security Essentials

C : ndows Security Center

D : ndows Defender

Answer: D

Question 5

Why are help desk technicians considered prime targets for social engineering attacks?

A : ey have access to sensitive information and systems.

B : ey typically work alone and are isolated from other employees.

C : ey are responsible for managing physical security.

D : ey are less likely to follow security protocols.

Answer: A

Page: 1 / 35

Total 174 Questions | Updated On: Aug 02, 2026

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