Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 174 Questions | Updated On: May 10, 2026

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Question 1

What should you do if the problem is not resolved after implementing changes in the problem-solving process?

A : cument the changes made and close the ticket

B : ume the problem was never defined correctly

C : plement the changes again without any further analysis

D : peat the problem-solving process

Answer: D

Question 2

What is a primary advantage of using an external SSD over an external HDD for data storage?

A : External SSDs are generally slower than external HDDs

B : External SSDs have no moving parts, making them more durable and resistant to physical shock.

C : External SSDs are significantly larger and heavier than external HDDs.

D : External SSDs are usually less expensive than external HDDs for the same storage capacity.

Answer: B

Question 3

What is the purpose of a Service Set Identifier (SSID) in a WLAN?

A : provide security for network traffic

B : assign IP addresses to devices connecting to the network

C : define the bandwidth limits for devices on the network

D : uniquely identify a wireless network and allow devices to connect to it

Answer: D

Question 4

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 5

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Page: 1 / 35

Total 174 Questions | Updated On: May 10, 2026

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