Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 174 Questions | Updated On: Sep 11, 2025

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Question 1

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Question 2

Why are help desk technicians considered prime targets for social engineering attacks?

A : ey have access to sensitive information and systems.

B : ey typically work alone and are isolated from other employees.

C : ey are responsible for managing physical security.

D : ey are less likely to follow security protocols.

Answer: A

Question 3

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 4

What is the primary function of a multimeter in hardware troubleshooting?

A : To test the performance of software applications.

B : To measure electrical properties such as voltage, current, and resistance.

C : To check the physical connections of cables and devices.

Answer: B

Question 5

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Page: 1 / 35

Total 174 Questions | Updated On: Sep 11, 2025

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