Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Apr 27, 2026

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Question 1

In order to define the business need for an organization, there are two inputs. What are the two inputs a

business analyst will need to define the business need?

A : iness goals and objectives

B : akeholder identification and stakeholder analysis

C : quirements and Business analysis approach

D : icitation approach and Solution approach

Answer: A

Question 2

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

A : tomer service ratings will increase with the new system

B : rrent infrastructure may not support increased performance

C : penditures are currently below budgeted estimates

D : pport calls will increase if the change is not performed

Answer: B

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?

A : Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting

B : eate documentation based on the observed processes because improvements are outside of the scope of the project

C : ovide documentation of improved procedures based on the observed opportunities for then new location

D : rform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified

Answer: C

Question 5

There are three inputs needed to determine the solution approach process. What are these inputs?

A : iness need, organizational process assets, and enterprise environmental factors

B : iness need, enterprise environmental factors, and required capability

C : iness need, organizational process assets, and assumptions

D : Business need, organizational process assets, and required capability

Answer: D

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Total 540 Questions | Updated On: Apr 27, 2026

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