Free IIBA CCBA Exam Questions

Question 1

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 2

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 3

A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?

A : k the project sponsor for additional funding

B : Escalate the request to the project manager for reevaluation of the plan

C : end the required effort to develop the detail

D : plain that the degree of effort may not be necessary at this stage

Answer: B

Question 4

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 5

You are the business analyst for your organization and you're using a plan-driven approach to business

analysis processes. In this environment, what types of communications are most likely required to be used

in regard to requirements?

A : formal

B : Ad hoc

C : ce-to-face

D : rmal

Answer: D