Free IBM C1000-155 Exam Questions

Become IBM Certified with updated C1000-155 exam questions and correct answers

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Total 0 Questions | Updated On: Oct 27, 2025

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Question 1

ISO/IEC 20000-1 can be applicable to a service provider:

A : Only if its customers have demonstrated conformity to ISO/IEC 20000 requirements

B : Only if its suppliers haven't demonstrated conformity to ISO/IEC 20000 requirements

C : Only if its suppliers have demonstrated conformity to ISO/IEC 20000 requirements

D : Even if its customers or suppliers have demonstrated conformity to ISO/IEC 20000 requirements

Answer: D

Question 2

Which event is NOT part of the definition of an incident?

A : A reduction in the quality of a service

B : A request for access to a service

C : An unplanned interruption to a service

D : An event that has NOT yet impacted the service to the customer

Answer: B

Question 3

ISO/IEC 20000-1 can be applicable to a service provider:

A : Only if its customers have demonstrated conformity to ISO/IEC 20000 requirements

B : Only if its suppliers haven't demonstrated conformity to ISO/IEC 20000 requirements

C : Only if its suppliers have demonstrated conformity to ISO/IEC 20000 requirements

D : Even if its customers or suppliers have demonstrated conformity to ISO/IEC 20000 requirements

Answer: D

Question 4

What is an example of a requirement for the service management objectives?

A : They should be shared with the customers

B : They should be left unchanged, even if services change

C : They should be consistent with the service management policy

D : They should be easy to realize

Answer: C

Question 5