Free Praxis Business-Education-Content-Knowledge-5101 Exam Questions

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Total 122 Questions | Updated On: Oct 28, 2025

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Question 1

Which of the following is the best method to emphasize the value of customer service within a company?

A : Focusing attention on poor examples of customer service

B : Requiring employees to wear clothing that has the company logo

C : Rewarding examples of excellence in customer service

D : Using interactive activities to acclimate new company employees

Answer: C

Question 2

Which THREE of the following are the primary responsibilities of a human resources department?

A : Facilitating new employees’ orientation

B : Compiling and posting financial statements

C : Communicating employer policies and expectations

D : Developing new product designs and production strategies

E : Advising employees on privacy rights and health insurance options

Answer: A,C,E

Question 3

Which of the following is the best method to emphasize the value of customer service within a company?

A : Focusing attention on poor examples of customer service

B : Requiring employees to wear clothing that has the company logo

C : Rewarding examples of excellence in customer service

D : Using interactive activities to acclimate new company employees

Answer: C

Question 4

Which of the following is an example of place utility?

A : Arrangements are made for the transfer of title from seller to buyer.

B : Goods or services are available at a convenient location when the consumer wants to buy them.

C : Products requested by the consumer are ordered on demand.

D : A business firm converts raw materials into finished products.

Answer: B

Question 5