Free Exin BCS-Practitioner-Certificate-in-Business-Analysis-Practice Exam Questions

Question 1

As a business analyst at a logistics company that is planning to adopt new technology to improve delivery times. However, there is significant resistance from the operations team due to past experiences with failed implementations. Your manager has asked you to develop a strategy to address these concerns and ensure a smooth transition. What is the BEST initial step to gain the team's buy-in and address their concerns?

A : Organize a series of interviews with key team members.

B : Conduct a survey to gather their opinions on the new technology.

C : Hold a workshop to discuss the benefits and address concerns collectively.

D : Perform a detailed document analysis of previous implementation failures.

Answer: C

Question 2

Kingsley is a business analyst at a logistics company that is considering adopting a new fleet management system. The company aims to enhance operational efficiency, reduce costs, and improve customer satisfaction. To secure approval and funding, Kingsley needs to create a business case that aligns with the company's broader strategic goals and the stages of the business change lifecycle.How should Kingsley ensure that the business case is effectively integrated into the business change lifecycle?

A : By only considering the alignment and implementation stages.

B : By detailing how the business case impacts each stage of the lifecycle, including alignment, definition, design and development, implementation, and realisation.

C : By including extensive appendices on fleet management technologies.

D : By focusing exclusively on the technical features of the fleet management system.

Answer: B

Question 3

As a business analyst at a logistics company that is planning to adopt new technology to improve delivery times. However, there is significant resistance from the operations team due to past experiences with failed implementations. Your manager has asked you to develop a strategy to address these concerns and ensure a smooth transition. What is the BEST initial step to gain the team's buy-in and address their concerns?

A : Organize a series of interviews with key team members.

B : Conduct a survey to gather their opinions on the new technology.

C : Hold a workshop to discuss the benefits and address concerns collectively.

D : Perform a detailed document analysis of previous implementation failures.

Answer: C

Question 4

Tom, an IT manager, is tasked with assessing whether the current IT infrastructure can support the deployment of a new real-time data analytics platform. He is considering hardware capabilities, software requirements, and the need for potential system upgrades. What type of feasibility is Tom evaluating?

A : Operational

B : Technical

C : Business

D : Financial

Answer: B

Question 5

In the development of a new online shopping platform, the project manager, Susan, needs to categorize stakeholders using RACI. The marketing team will design promotions, and the web development team is responsible for the platform’s technical aspects. The CEO has the final say in all strategic decisions. How should Susan categorize the web development team in the RACI matrix?

A : Accountable

B : Responsible

C : Informed

D : Consulted

Answer: B