Free Salesforce BA-201 Exam Questions

Become Salesforce Certified with updated BA-201 exam questions and correct answers

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Total 313 Questions | Updated On: Jun 17, 2026

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Question 1

A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements. Which document should the BA use?

A : RACI chart

B : User stories

C : Stakeholder analysis

Answer: C

Question 2

What is the storage of the Developer Pro Sandbox?

A : 300MB

B : 200MB

C : 2GB

D : 1GB

Answer: D

Question 3

Business users at cloud kicks have just completed user acceptance testing for a Commence cloud implementation. The senior executives want to understand has successful testing was and have asked the business analyst to calculate the success rate. How is the success rate calculated?

A : Number of failed test cases divided by total number of test cases

B : Total number of test cases divided by number of passed test cases

C : number of passed test cases divided by total number of test cases

Answer: C

Question 4

A few users have reported an issue with the recent Cloud Kicks? Salesforce implementation. What should the business analyst do first?

A : Gather requirements from end users.

B : Provide additional end user training.

C : Create a high priority bug for a quick fix.

Answer: A

Question 5

From where can an Admin unlock a user?

A : Setup > Locked Users > Unlock

B : Users > Select user > Unlock

C : Setup > Object Manager > Users > Select User > Unlock

D : Users > Logins > Unlock Users

Answer: B

Page: 1 / 63

Total 313 Questions | Updated On: Jun 17, 2026

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