Free Salesforce B2B-Solution-Architect Exam Questions

After you set up outbound messaging, when a triggering event occurs, a message is sent to the specified ________.

A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached. Customers often mail paper checks to the company, leading to disconnected invoicing and payment processing.

Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing?

Choose 2 answers

AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling

solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long

turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their

customers and do not collaborate with each other. The company wants to streamline and improve the customer

experience from end to end, including new communication channels and digital self-service offerings.

How should the Solution Architect arrange the roadmap to implement the company's stated priorities?