Free Salesforce Arch-302 Exam Questions

Question 1

A company plans to build a new B2C Commerce storefront for a popular segment of products that generatehigh-volume sales. Their team is evaluating whether B2C Commerce is the right platform to build thisstorefront, and they are specifically concerned about how quotas and limits directly impact the efficiency andstability of solutions built on the platform.Which two considerations should a Solution Architect keep in mind when considering B2C CommerceGovernance and Quotas?Choose 2 answers

A : Object quotas status is updated with an up to 20-minute delay. Therefore, a Solution Architect must consider this delay when performing calculations related to traffic and limits.

B : For sandbox instances, quotas can be softened by exporting them from a production instance and importing them onto a sandbox instance. This approach lets Solution Architects match the development environment to the production environment.

C : Unless a site :s experiencing performance issues, the Solution Architect car assume that quota violations have not occurred.

D : If an enforced quota is exceeded, an exception is thrown, which prevents the current operation from completing. The Solution Architect should design the solution so that the exception can be caught within a customization.

Answer: A,D

Question 2

A holding company owns and operates a large number of brands internationally. They are interested in migrating to a Salesforce multi-cloud solution to optimize IT spending across the brands. The brands would like to operate B2C Commerce sites supported by Service Cloud for their agents, and use Marketing Cloud to drive consumer engagement.Given that the company has operations and customers in multiple countries around the world, which two recommendations should a Solution Architect make to ensure that customer experiences are compliant with all domestic and international regulations related to data privacy and security7Choose 2 answers

A : Use a Service Cloud instance in every market in which they operate to ensure that data residency requirements are fulfilled.

B : When implementing an B2C Commerce storefront, consider providing shoppers a mechanism to download their data

C : Consider implementing Customer Data Platform (CDP) to ensure compliance with data protection laws.

D : Consider implementing enhanced transaction security to apply appropriate actions to monitor and control Service Cloud user activity.

Answer: B,C

Question 3

A marketing team is using Sales Cloud web-to-lead forms to capture leads. The company recently acquired Marketing Cloud and wants to ensure that the data is synchronized to Marketing Cloud without losing data and without creating duplicate contacts.Which consideration should a Solution Architect voice to the marketing team when designing this solution?

A : Leads can be merged and converted in Marketing Cloud.

B : Leads and contacts are unique records in Marketing Cloud.

C : The contact delete framework in Marketing Cloud can be used to resolve duplicate contacts and associated billing challenges.

D : Web-to-lead forms trigger Marketing Cloud journeys without creating leads in Salesforce.

Answer: B

Question 4

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into onecentrally-managed platform on B2C Commerce. The IT department has been working extensively with webframeworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce,but maintain the flexibility of the user experience using headless commerce.Which three considerations, beyond user experience, should a Solution Architect consider before confirming aheadless approach?Choose 3 answers

A : Additional infrastructure (for example Heroku servers) may be required to host the application

B : Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks

C : Developers will still be required to use the Commerce SDK for security purposes

D : Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach

E : Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce

Answer: A,B,D

Question 5

A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem. How should a Solution Architect describe the role of Customer 360 Data Manager in this context?

A : Customer 360 Data Manager can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.

B : Customer 360 Data Manager can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.

C : Customer 360 Data Manager cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands

D : When Customer 360 Data Manager is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed byCustomer 360 Data Manager.

Answer: A