Free Salesforce Agentforce-Specialist Exam Questions

Become Salesforce Certified with updated Agentforce-Specialist exam questions and correct answers

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Total 291 Questions | Updated On: Oct 28, 2025

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Question 1

What should An Agentforce consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A : The Activities related list on the Account object is not supported because it is a polymorphic field.

B : If person accounts have been enabled, merge fields will not be available for the Account object.

C : Prompt generation will yield no response when there is no related list associated with an Account in runtime.

Answer: A

Question 2

The sales team at a hotel resort would like to generate a guest summary about the guests’ interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team use?

A : Model Builder

B : Agent Builder

C : Prompt Builder

Answer: C

Question 3

Northern Trail Outfitters (NTO) wants to configure Einstein Trust Layer in its production org but is unable to see the option on the Setup page. After provisioning Data Cloud, which step must an Al Specialist take to make this option available to NTO?

A : Turn on Einstein Copilot.

B : Turn on Einstein Generative AI.

C : Turn on Prompt Builder.

Answer: B

Question 4

What is the main benefit of using a Knowledge article in an Agentforce Data Library?

A : Only the retriever for Knowledge articles allows for agents to access Knowledge from both inside the platform and on a customer's website.

B : It provides a structured, searchable repository of approved documents so the agent can retrieve reliable information for each inquiry..

C : The retriever for Knowledge articles has better accuracy and performance than the default retriever.

Answer: B

Question 5

Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft emailcontains placeholders for attributes that could have been derived from the recipient’s contact record. What is the most likely explanation for why the draft email shows these placeholders?

A : The user does not have permission to access the fields.

B : The user’s locale language is not supported by Prompt Builder.

C : The user does not have Einstein Sales Emails permission assigned.

Answer: A

Page: 1 / 59

Total 291 Questions | Updated On: Oct 28, 2025

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