Free Salesforce Agentforce-Specialist Exam Questions

Universal Containers (UC) plans to automatically populate the Description field on the Account object. Which type of prompt template should UC use?

Universal Containers (UC) wants to implement an AI-powered customer service agent that can:

Retrieve proprietary policy documents that are stored as PDFs.

Ensure responses are grounded in approved company data, not generic LLM knowledge.What should

UC do first?

An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce. Which feature provides this?

What is the main benefit of using a Knowledge article in an Agentforce Data Library? 

TheAgentforce Specialistof Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer. Which steps should theAgentforce Specialisttake upon modifying the masked fields?