Free Salesforce Agentforce-Specialist Exam Questions

Become Salesforce Certified with updated Agentforce-Specialist exam questions and correct answers

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Total 214 Questions | Updated On: Sep 09, 2025

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Question 1

Universal Containers (UC) wants to limit an agent’s access to Knowledge articles while deploying the "Answer Questions with Knowledge" action. How should UC achieve this?

A : Define scope instructions to the agent specifying a list of allowed article titles or IDs.

B : Update the Data Library Retriever to filter on a custom field on the Knowledge article.

C : Assign Data Categories to Knowledge articles, and define Data Category filters in the Agentforce Data Library.

Answer: C

Question 2

Universal Containers (UC) is building a Flex prompt template. UC needs to use data returned by the flow in the prompt template. Which flow element should UC use?

A : Add Flex Instructions

B : Add Prompt Instructions

C : Add Flow Instructions

Answer: C

Question 3

Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog. Which type of prompt template should UC use?

A : Record summary prompt template

B : Email generation prompt template

C : Flex prompt template

Answer: C

Question 4

Universal Containers (UC) uses a file upload-based data library and custom prompt to support AI-driven training content. However, users report that the AI frequently returns outdated documents. Which corrective action should UC implement to improve content relevancy?

A : Switch the data library source from file uploads to a Knowledge-based data library, because Salesforce Knowledge bases automatically manage document recency, ensuring current documents are returned.

B : Configure a custom retriever that includes a filter condition limiting retrieval to documents updated within a defined recent period, ensuring that only current content is used for AI responses.

C : Continue using the default retriever without filters, because periodic re-uploads will eventually phase out outdated documents without further configuration or the need for custom retrievers.

Answer: B

Question 5

Universal Containers (UC) plans to implement prompt templates that utilize the standard foundation models. What should UC consider when building prompt templates in Prompt Builder?

A : Include multiple-choice questions within the prompt to test the LLM’s understanding of the context.

B : Ask it to role-play as a character in the prompt template to provide more context to the LLM.

C : Train LLM with data using different writing styles including word choice, intensifiers, emojis, and punctuation.

Answer: B

Page: 1 / 43

Total 214 Questions | Updated On: Sep 09, 2025

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