Free Salesforce Advanced-Field-Service Exam Questions

Become Salesforce Certified with updated Advanced-Field-Service exam questions and correct answers

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Total 255 Questions | Updated On: Sep 11, 2025

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Question 1

What is defined here: "Access a drag and drop service management tool where they can create crews out of the list of available workers."

A : Service Resource Builder

B : Flow Builder

C : Scheduler

D : Crew Manager

Answer: D

Question 2

How can the sharing settings of Work Orders, Work Order Line Items and service appointments NOT be changed?

A : And then open up access and editability to those objects on a profile or permission set basis.

B : Change the Sharing settings of all of those objects to private (or public read-only).

C : Use the Service Console to set the correct sharing settings.

Answer: C

Question 3

If appointments are scheduled automatically, will work rules ever be violated?

A : No

B : Yes

Answer: B

Question 4

What is a Resource-Priority service objective?

A : It is a tool used by the Scheduler to automatically assign appointments that come from contacts of particular, high-interest accounts.

B : It is a tool used by the Field Service Lightning scheduler to determine the most crucial fields to optimize by from the Service Resource Records.

Answer: B

Question 5

If you wanted an optimized scheduled day within a territory after a sudden change (eg. one of the workers is sick and can't work). Which Schedule Optimization would you use?

A : Resource Optimization

B : In Day Optimization

C : Global Optimization

Answer: B

Page: 1 / 51

Total 255 Questions | Updated On: Sep 11, 2025

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