Free Salesforce Advanced-Administrator Exam Questions

Question 1

Which of the following features of Case Feed enables a seamless interaction between support agents and customers, allowing for a collaborative resolution of customer issues?

A : Case Comments

B : Case Emails

C : Chatter Feed

D : Case Teams

Answer: B

Question 2

Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer's planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.

What win occur if the expiration date is changed from January 1 of the next year to yesterday?

A : The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.

B : The Interview resumes 1 month before the original expiration date and will send the email at that rime.

C : The Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.

D : The resume event is recalculated and the email goes out to the account owner immediately.

Answer: A

Question 3

Universal Containers wants to allow a group of power users to manage user access and permissions for their department without giving them full administrative access to the entire Salesforce organization.

Which feature should the Salesforce Advanced Administrator use to achieve this requirement?

A : Create a custom profile for power users

B : Assign a permission set to power users

C : Utilize a public group for power users

D : Use delegated administration for power users

Answer: D

Question 4

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

A : Build a Lightning component to display fields that only apply to condos.

B : Create a Record Type for the type of property and custom page layouts for each.

C : Configure a validation rule to display fields based on the type of property the user is viewing.

D : Make is custom Lightning page to display specific fields based on the type of property.

Answer: B

Question 5

The Sales team wants to track the total number of opportunities and their amounts for each account.

Which of the following is the most appropriate solution?

A : Create a lookup relationship between the Account and Opportunity objects

B : Create a master-detail relationship between the Account and Opportunity objects

C : Create a custom formula field on the Account object to calculate the total opportunity amount

D : Create a roll-up summary field on the Account object to calculate the total number of opportunities and their amounts

Answer: D