Free Salesforce ARC-101 Exam Questions

Become Salesforce Certified with updated ARC-101 exam questions and correct answers

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Total 522 Questions | Updated On: Jan 29, 2026

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Question 1

Your company has two separate Salesforce Orgs: one for sales and another for customer service. They need to be updated in near real-time when an Opportunity is won in the sales org so that the customer service team can begin their process. Which integration pattern would best meet this requirement?

A : Request-Reply

B : Remote Call-In

C : Remote Process Invocation – Fire and Forget

D : Remote Process Invocation – Request and Reply

Answer: D

Question 2

An e-commerce company needs to build an integration between their order management system and Salesforce. The requirement is to process orders in real-time when a customer places an order. What are the key components of your solution design?

A : Salesforce Outbound Messaging, Web service, Apex Trigger

B : Salesforce REST API, Web service, Apex Class

C : Salesforce SOAP API, Workflow Rules, Visualforce Pages

D : Salesforce Bulk API, Web service, Apex Trigger

Answer: B

Question 3

Your company uses Salesforce and has an integration with a third-party customer support tool. The support team reported that sometimes the case data is not synchronized promptly between the two systems. What report will help monitor the synchronization time of this integration?

A : A report showing all cases created in Salesforce in the past month

B : A report showing all customer support tickets closed in the past week

C : A real-time report showing the synchronization status and time for each case

D : A monthly report showing the average number of cases created per user

Answer: C

Question 4

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.

The following business processes need to be supported in Salesforce:

1. Sales Consultants should be able to have access to current inventory.

2. Enterprise Resource Planning System(ERP) is the system of record for pricing information.

3. Quotes should be generated in Salesforce with pricing from ERP.

4. Sales Management uses a Enterprise Business Intelligence (BI) tool to view Sales dashboards.

5. Master Data Management (MDM) is the system of record for customers and prospects.

6. Invoices should be accessible in Salesforce.

Which systems in the landscape should the Integration Consultant consider to be integrated with Salesforce to support the business requirements?

A : ERP, Invoices system, Data Warehouse and BI Tool

B : ERP, Inventory, Pricing Engine, Invoices system

C : ERP, MDM, BI tool and Data Warehouse

D : ERP, MDM, Data Warehouse, Invoices system

Answer: B

Question 5

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near real-time needs. They expect 3,000 customers to view messages in Salesforce. What should be evaluated and highlighted when deciding between the solutions?

A : In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

B : Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.

C : Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

Answer: B

Page: 1 / 105

Total 522 Questions | Updated On: Jan 29, 2026

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