Free Salesforce AP-212 Exam Questions

Become Salesforce Certified with updated AP-212 exam questions and correct answers

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Total 103 Questions | Updated On: Apr 29, 2026

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Question 1

A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels. Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night’s stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue. Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group’s goals?

A : Qualifying Points

B : Tier Qualifying Points

C : Non-Qualifying and Qualifying Points

D : Non-Qualifying Points

Answer: D

Question 2

A company has decided to use Loyalty Management for customer retention, which will lead to increasedrevenue. Based on market research, the company decided to make the points available for its Loyalty ProgramMembers after the return period of 14 days is over.What is the best solution to meet the company's business requirements?

A : Install App Exchange

B : Enable Pending Points

C : Enable Deferred Points

D : Enable Escrow Points

Answer: C

Question 3

Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning tolaunch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal. Which two steps should UC consider during the implementation of the new Loyalty Program?

A : Assign the existing Loyalty Member Portal to the new Loyalty Program too.

B : Use existing Experience Cloud components to handle the same design and functionalities.

C : Create new Experience Cloud Components for the new Loyalty Member Portal.

D : Create a new Loyalty Member Portal and assign it to the new Loyalty Program.

Answer: B,D

Question 4

What is the correct implementation approach for an Administrator to target a promotion only for specific products?

A : Create a custom list on the promotion

B : Map products to promotion through an out-of-the-box Related List

C : Create product attributes in Promotion Setup

D : Add promotion to the lookup field on the product

Answer: B

Question 5

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Page: 1 / 21

Total 103 Questions | Updated On: Apr 29, 2026

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