Free Salesforce AP-212 Exam Questions

Become Salesforce Certified with updated AP-212 exam questions and correct answers

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Total 103 Questions | Updated On: Sep 10, 2025

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Question 1

The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in SalesforceLoyalty Management. NTO would like to communicatethisnew Promotion with its eligible members.Which two integrated Salesforce applications can facilitate this com

A : Salesforce Cloud Intelligence

B : Salesforce Field Service Lightning

C : Salesforce Customer Data Platform

D : Salesforce Marketing Cloud

Answer: C,D

Question 2

What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?

A : Create a Decision Tree using Flows with a leaf for every combination

B : Create a Loyalty Process with different rules to manage every combination

C : Create a Decision Table and define the Redemption Catalogue as business rules.

D : Create an Apex Class and implement a Redemption Catalogue engine.

Answer: C

Question 3

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

A : Loyalty Tier Group

B : Change Reason Type

C : Loyalty Tier

D : Reason for Change

Answer: B,D

Question 4

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyaltyprogram with minimal development time. However, its current Loyalty enginerequires several complex system integrations with its marketing and customerservice platforms. A Technical Consultant is brought in to assess the company'sbusiness requirements and recommend a feasible solution to deliver the desiredLoyalty program for its customers.Which two seamless integrations within the Salesforce ecosystem, doesSalesforce Loyalty Management offer that can be easily enabled by the TechnicalConsultant to meet the customer's business requirement?

A : Salesforce Service Cloud

B : Third-party Customer Data Platform (CDP)

C : Supplier and Partner Ecosystem

D : Salesforce Marketing Cloud

Answer: A,D

Question 5

What is the correct implementation approach for an Administrator to target a promotion only for specific products?

A : Create a custom list on the promotion

B : Map products to promotion through an out-of-the-box Related List

C : Create product attributes in Promotion Setup

D : Add promotion to the lookup field on the product

Answer: B

Page: 1 / 21

Total 103 Questions | Updated On: Sep 10, 2025

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