Free Salesforce AP-212 Exam Questions

Become Salesforce Certified with updated AP-212 exam questions and correct answers

Page: 1 / 21

Total 103 Questions | Updated On: Jan 27, 2026

Add To Cart

Question 1

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

A : Loyalty Tier Group

B : Change Reason Type

C : Loyalty Tier

D : Reason for Change

Answer: B,D

Question 2

Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy. Which two benefits should the Administrator expect as a result of running the strategy?

A : Personalized digital marketing

B : Transaction journey data is automatically archived

C : Customers are rewarded based on their tiers

D : Data-based segmentation strategy

Answer: A,D

Question 3

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to thepromotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performedwithin the org to achieve the required action with minimal configuration effort in mind?

A : “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

B : Add the Segmented “Loyalty program members” to a new “Campaigns”.

C : Create a custom report using “Salesforce reports”.

D : Create a new segment within CDP.

Answer: A,D

Question 4

What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?

A : Create a Decision Tree using Flows with a leaf for every combination

B : Create a Loyalty Process with different rules to manage every combination

C : Create a Decision Table and define the Redemption Catalogue as business rules.

D : Create an Apex Class and implement a Redemption Catalogue engine.

Answer: C

Question 5

A company has decided to use Loyalty Management for customer retention, which will lead to increasedrevenue. Based on market research, the company decided to make the points available for its Loyalty ProgramMembers after the return period of 14 days is over.What is the best solution to meet the company's business requirements?

A : Install App Exchange

B : Enable Pending Points

C : Enable Deferred Points

D : Enable Escrow Points

Answer: C

Page: 1 / 21

Total 103 Questions | Updated On: Jan 27, 2026

Add To Cart