Free Salesforce AP-209 Exam Questions

Become Salesforce Certified with updated AP-209 exam questions and correct answers

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Total 339 Questions | Updated On: Jun 24, 2026

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Question 1

Can service Appointment be viewed from Related Lists in Work Orders?

A : No

B : Yes

Answer: B

Question 2

What is the best practice to upload a photo that is taken by the mobile worker to a Work Order? (Choose 2 options)

A : Use a quick action of type 'Upload Photo'

B : Leverage the Field Service Mobile flow and add image upload component

C : Edit the Work Order record through the SFS Mobile App and add the photo as an attachment

D : Post the photo via the 'Feed' tab

E : Use a quick action of type 'Attach File'

Answer: A,B

Question 3

What is the best practice to upload a photo that is taken by the mobile worker to a Work Order? (Choose 2 options)

A : Use a quick action of type 'Upload Photo'

B : Leverage the Field Service Mobile flow and add image upload component

C : Edit the Work Order record through the SFS Mobile App and add the photo as an attachment

D : Post the photo via the 'Feed' tab

E : Use a quick action of type 'Attach File'

Answer: A,B

Question 4

Universal Containers outsource some of their work to third-party resources. These contractor resources should be available for maintenance work only and often work in different hours and on different time zones than the internal resources. How should a consultant configure Resource Availability to meet this requirement?

A : Configure separate Operating Hours definitions for internal and third-party resources. Use Designated Work Time Slots for third-party resources' Operating Hours to ensure they are assigned only to maintenance work

B : Configure separate Operating Hours definitions with normal Time Slots for internal and third-party resources. Use Skills to ensure third-party resources are only assigned to maintenance work

C : Configure one Operating Hours definition with normal Time Slots to represent common availability. Use normal Shift records to add availability as needed. Use Skills to ensure third-party resources are only assigned to maintenance work

D : Configure one Operating Hours definition with normal Time Slots for common availability and use Designated Shift records to add availability as needed

Answer: B

Question 5

Alternatively, instead of creating a singular Product item record and stating the quantity of that product. Can one Product Item record be created PER ITEM and a serialized number be used to track them?

A : Yes

B : No

Answer: A

Page: 1 / 68

Total 339 Questions | Updated On: Jun 24, 2026

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