Free Salesforce AP-207 Exam Questions

Question 1

An administrator for an energy company recently built a new FlexCard that shows whether a customer isenrolled in autopay.How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A : Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

B : Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

C : Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.

D : Open the object ' s page layout and add the FlexCard LWC ante the layout.

Answer: A

Question 2

The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company. What two processes can modify the look and feel of the application?

A : Modify the VEELogoCard FlexCard to change the customer logo.

B : Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company-s requirements

C : Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.

D : Modify the application Page Layout to change/add/remove selected elements

Answer: B,C

Question 3

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

A : To track panel installations.

B : To track contractual agreements with customers

C : To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 4

A customer is ready to install the managed package for Energy and Utilities Cloud. Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A : Product Scheduling

B : Revenue Scheduling

C : Quantity Scheduling

D : Inventory Scheduling

Answer: A,C

Question 5