Free Salesforce AP-203 Exam Questions

Question 1

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

A : Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

B : Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

C : Introduce customer data management system as a part of digital transformation to keep customer data up to date

D : Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: A

Question 2

Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment. Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

A : Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

B : Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

C : Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

D : Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

Answer: A,D

Question 3

United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A : Analyze an external data storage system for more cost effective data storage

B : Access the archiving strategy and determine how storage will be cleared though archiving.

C : Analyze the storage usage of the existing legacy system

D : Calculate the file and data storage required based on required data volume and file attachment requirements.

E : Identify the storage needs between data storage and file storage.

Answer: B,D,E

Question 4

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A : History of subscription updates and traceability

B : Supported by digital commerce API

C : Service Continuity

D : Migrating in/out from bundle offer

E : Customer can choose their plan from all pricing books.

Answer: A,C,D

Question 5

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

A : Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

B : Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C : Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

D : Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

Answer: B