Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Apr 01, 2026

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Question 1

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?

A : The text encoding (for example, UTF-8, ASCII) option

B : The maximum number of related list merge fields

C : The choice between XML and JSON rendering formats for the list

Answer: B

Question 2

When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?

A : Einstein Reply Recommendations

B : Einstein Service Replies

C : Einstein Grounding

Answer: B

Question 3

Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?

A : Predict customer sentiment toward a promotion message.

B : Predict customer lifetime value of an account.

C : Predict most popular products from new product catalog.

Answer: B

Question 4

A customer service agent uses Einstein Copilot to “Update the status of Case #56789 to ‘Resolved’.” What steps does the large language model (LLM) take to execute this action?

A : It logs out the user to prevent accidental updates

B : It identifies the case number and status update in the request, then uses Salesforce-s API to change the case status

C : It forwards the request to the customer-s manager for approval

D : It creates a duplicate of the case and updates the duplicate instead

Answer: B

Question 5

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

A : Selecting the right pre-training data

B : Choosing a model with the highest possible number of layers

C : Integrating the model with Salesforce’s CRM data

D : Setting the model to prioritize performance over accuracy

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Apr 01, 2026

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