Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2026

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Question 1

A company is using Salesforce Einstein to analyze customer data and generate predictive insights. They need to ensure that sensitive employee salary information is not included in any Einstein analytics due to strict internal data governance policies. How can the company implement this using the Einstein Trust Layer?

A : Use Field-Level Security to hide the salary information from all users

B : Apply Einstein Data Exclusion to exclude salary information from being processed by Einstein

C : Encrypt the salary fields using Salesforce Shield Encryption

D : Remove the salary fields from the Salesforce schema

Answer: B

Question 2

Which scenario best exemplifies the use of a custom copilot action?

A : Automatically sending a thank-you email after a customer purchase

B : Generating a monthly sales forecast report

C : Creating a workflow that assigns different tasks based on multiple conditions specific to your business

D : Setting up a reminder for meetings scheduled within Salesforce

Answer: C

Question 3

An organization wants to monitor the adoption of Einstein Copilot among its customer service agents and identify areas for improvement. What is the most appropriate approach for tracking and evaluating Copilot usage?

A : Analyze the frequency of Copilot actions across all agents using Salesforce dashboards

B : Conduct weekly surveys asking agents if they are using Copilot

C : Set monthly targets for Copilot usage and penalize agents who do not meet them

D : Assign a team member to manually track Copilot usage by observing agent workflows

Answer: A

Question 4

What should be considered when determining the flexibility of a prompt template for various use cases?

A : The ability to easily modify the template to fit different scenarios

B : The use of static, unchangeable prompts

C : The inclusion of as much detail as possible in each prompt

D : Limiting the template to a single use case

Answer: A

Question 5

A financial services company needs to assess the credit risk of loan applicants based on their financial history and other relevant factors. When should they use Model Builder?

A : When manually reviewing each applicant-s credit history

B : When calculating loan interest rates using a standard formula

C : When developing a model to predict the likelihood of loan default based on applicant data

D : When sending automated approval emails to low-risk applicants

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

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