Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jun 06, 2025

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Question 1

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightningrecord pages. An admin now wishes to incorporate similar functionality into UC's automation process usingFlow.How can the admin get a response from this prompt template from within a flow to use as part of UC'sautomation?

A : Invocable Apex

B : Flow Action

C : Einstein for Flow

Answer: B

Question 2

Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the AI Specialist investigate as the root cause?

A : Review that the custom action Is assigned to an Agent.

B : Review the action Instructions to ensure they are unique.

C : Ensure the input and output types are correctly chosen

Answer: B

Question 3

Universal Containers (UC) noticed an increase in customer contract cancellations in the last fewmonths. UC is seeking ways to address this issue by implementing a proactive outreach program tocustomers before they cancel their contracts and is asking the Salesforce team to providesuggestions.Which use case functionality of Model Builder aligns with UC's request?

A : Product recommendation prediction

B : Customer churn prediction

C : Contract Renewal Date prediction

Answer: B

Question 4

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Question 5

When would it be most appropriate to create a custom copilot action in Salesforce Einstein?

A : en you need to automate a repetitive task that is common across all industries

B : en a specific business process requires unique data inputs and custom logic

C : en you want to use Salesforce’s default functionalities without modification

D : en you need to generate a standard sales report

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Jun 06, 2025

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