Free Salesforce AI-Specialist Exam Questions

Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into

mention of competitors, products, and other custom phrases.

Which feature should the AI Specialist set up to enable UC's sales team? 

Universal Containers is planning a marketing email about products that most closely match a

customer's expressed interests.

What should an AI Specialist recommend to generate this email? 

A sales team is looking for a tool that can help them quickly access customer data, answer questions about sales performance, and suggest next steps for opportunities without requiring them to navigate through multiple Salesforce dashboards. Which feature should they implement?

A marketing team wants to generate personalized email content for different customer segments based on specific criteria like purchase history and engagement levels. When is it appropriate to use Prompt Builder for this task?

What should be considered when determining the flexibility of a prompt template for various use cases?