Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

Add To Cart

Question 1

When would it be most appropriate to create a custom copilot action in Salesforce Einstein?

A : When you need to automate a repetitive task that is common across all industries

B : When a specific business process requires unique data inputs and custom logic

C : When you want to use Salesforce’s default functionalities without modification

D : When you need to generate a standard sales report

Answer: B

Question 2

An organization wants to monitor the adoption of Einstein Copilot among its customer service agents and identify areas for improvement. What is the most appropriate approach for tracking and evaluating Copilot usage?

A : Analyze the frequency of Copilot actions across all agents using Salesforce dashboards

B : Conduct weekly surveys asking agents if they are using Copilot

C : Set monthly targets for Copilot usage and penalize agents who do not meet them

D : Assign a team member to manually track Copilot usage by observing agent workflows

Answer: A

Question 3

A sales executive needs to generate a detailed quarterly business review (QBR) report for a major client, incorporating sales data, customer feedback, and product performance metrics.

Which Einstein feature should the executive leverage to efficiently create this report?

A : Einstein Next Best Action

B : Einstein Opportunity Scoring

C : Einstein GPT for QBRs

D : Einstein Analytics Dashboard

Answer: C

Question 4

A marketing team wants to leverage a pre-trained Large Language Model (LLM) provided by Salesforce to generate personalized email content. What is the most appropriate first step in configuring this model?

A : Re-training the model with new data

B : Selecting the standard generative model in Salesforce

C : Integrating an external API to modify the model-s behavior

D : Disabling all default configurations to start from scratch

Answer: B

Question 5

How can an organization best assess the overall effectiveness of Einstein Copilot after a few months of deployment?

A : By measuring the increase in overall company revenue

B : By collecting feedback through user satisfaction surveys

C : By analyzing the decrease in manual data entry tasks

D : By comparing the number of copilot actions available before and after deployment

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

Add To Cart