Free Salesforce AI-Specialist Exam Questions

Your sales team often struggles with keeping up-to-date with the latest information about their prospects and accounts. They need an AI-powered tool that can automatically generate summaries of recent activities, news, and relevant updates for each account. Which generative AI feature in Einstein for Sales should be implemented?

What should be the primary focus when managing the adoption of Einstein Copilot across different departments?

To ensure sustained adoption of Einstein Copilot across different teams, your organization wants to monitor its impact on productivity over time. Which approach would best provide insights into the effectiveness of Copilot?

A sales team needs to quickly draft personalized proposals for prospective clients. Each proposal should include tailored product recommendations and pricing based on the client’s industry and previous interactions. The team wants to streamline this process without sacrificing the quality and relevance of the content. Should the Prompt Builder be used in this scenario, and why?

A company needs to automate the process of updating a customer’s status to “Inactive” if there has been no activity for six months and then notify the account manager. The automation must be error-proof, ensuring that it does not trigger incorrectly. Which tool should they use?