Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2026

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Question 1

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

A : Selecting the right pre-training data

B : Choosing a model with the highest possible number of layers

C : Integrating the model with Salesforce’s CRM data

D : Setting the model to prioritize performance over accuracy

Answer: A

Question 2

Universal Containers (UC) plans to send one of three different emails to its customers based on the

customer's lifetime value score and their market segment.

Considering that UC are required to explain why an e-mail was selected, which AI model should UC

use to achieve this?

A : Predictive model and generative model

B : Generative model

C : Predictive model

Answer: C

Question 3

After implementing Einstein Copilot, your company notices that some departments are not fully utilizing the tool. To improve adoption, you want to identify the specific barriers to its usage. What is the best method to gain insights into these challenges?

A : Implement a survey to collect feedback from users on their experience with Copilot

B : Schedule daily meetings to discuss Copilot usage

C : Mandate the use of Copilot in all processes without exceptions

D : Review only the successful cases where Copilot was used

Answer: A

Question 4

A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?

A : Test the template again after activation to double-check its functionality

B : Immediately deactivate the template and revert to manual processes

C : Execute the template in live scenarios to ensure it performs as expected

D : Delete the template if no issues were found during activation

Answer: C

Question 5

An HR department uses Salesforce Einstein Copilot to manage employee inquiries about benefits and policies. When an employee submits a question, the large language model (LLM) must identify the type of inquiry and execute an appropriate action, such as providing a link to the relevant policy document. How does the LLM accurately identify and perform this action?

A : The LLM chooses an action based on a generic understanding of HR inquiries without specific analysis

B : The LLM scans the inquiry for keywords and matches them to predefined actions without understanding the full context

C : The LLM interprets the full context, intent, and specifics of the inquiry to select and execute the most relevant copilot action

D : The LLM waits for the HR team to manually select the appropriate action before executing it

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

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