Free Salesforce AI-Specialist Exam Questions

A company wants to ensure that AI-generated customer service responses are based on the most recent and relevant knowledge articles. Which grounding technique should be used in the prompt template to achieve this?

A company is implementing Salesforce Prompt Builder and needs to designate a user role responsible for creating and managing prompt templates that guide AI interactions across various departments. Which user role is most appropriate for this responsibility?

A sales director needs to project the upcoming quarter’s sales performance based on the current pipeline, historical trends, and real-time data. The director wants to use AI to predict future revenue and identify potential risks in achieving sales targets. Which Einstein feature should the director use?

Which of the following is the primary consideration when configuring a Bring Your Own Large Language Model (BYOLLM) in Salesforce?

A retail company wants to use a large language model (LLM) to generate personalized product descriptions based on customer preferences and past purchase behavior. They are evaluating whether to configure a standard generative model provided by Salesforce, create a custom model, or implement their own Bring Your Own Large Language Model (BYOLLM). Which option should they choose if they need highly tailored outputs and want full control over the model’s behavior?