Free Salesforce AI-Specialist Exam Questions

An HR team needs to create personalized onboarding materials for new employees across different departments. These materials should include department-specific training plans, company policies, and customized welcome messages. The team wants to ensure consistency across all documents while saving time in the creation process. Should they use Prompt Builder, and why?

Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario? 

A healthcare provider wants to generate AI-driven health advice for patients, ensuring the advice is aligned with the latest medical guidelines. Which grounding technique should be applied?

Universal Containers (UC) noticed an increase in customer contract cancellations in the last few

months. UC is seeking ways to address this issue by implementing a proactive outreach program to

customers before they cancel their contracts and is asking the Salesforce team to provide

suggestions.

Which use case functionality of Model Builder aligns with UC's request? 

How does the Large Language Model (LLM) in Einstein Copilot determine the appropriate action to take when a user asks for help with generating a sales report?