Free Salesforce AI-Specialist Exam Questions

An organization wants to delegate the execution of predefined prompt templates to specific users who will generate content using these templates without altering them. Which user role should be assigned this task?

A company needs to automate the process of updating a customer’s status to “Inactive” if there has been no activity for six months and then notify the account manager. The automation must be error-proof, ensuring that it does not trigger incorrectly. Which tool should they use?

To ensure sustained adoption of Einstein Copilot across different teams, your organization wants to monitor its impact on productivity over time. Which approach would best provide insights into the effectiveness of Copilot?

A company has recently implemented Einstein Copilot to assist sales teams with data analysis and report generation. The sales manager notices that some team members are not fully utilizing the tool. What is the most effective first step in managing and improving Copilot adoption?

Which of the following scenarios best illustrates the use of a standard copilot action in Salesforce Einstein Copilot?