Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Dec 18, 2025

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Question 1

A sales director needs to project the upcoming quarter’s sales performance based on the current pipeline, historical trends, and real-time data. The director wants to use AI to predict future revenue and identify potential risks in achieving sales targets. Which Einstein feature should the director use?

A : Einstein Lead Scoring

B : Einstein GPT for Sales Predictions

C : Einstein Opportunity Insights

D : Einstein Forecasting

Answer: D

Question 2

What is an appropriate use case for leveraging Agentforce Sales Agent in a sales context?

A : Enable a sates team to use natural language to invoke defined sales tasks grounded in relevant data and be able to ensure company policies are applied. conversationally and in the now or work.

B : Enable a sales team by providing them with an interactive step-by-step guide based on business rules to ensure accurate data entry into Salesforce and help close deals fatter.

C : Instantly review and read incoming messages or emails that are then logged to the correct opportunity, contact, and account records to provide a full view of customer interactions and communications.

Answer: A

Question 3

A sales team is using Salesforce Einstein Copilot to manage customer interactions. They need to automate routine tasks like logging calls and sending standard follow-up emails but also require custom actions to generate detailed sales reports based on specific customer data. How should the team balance the use of standard and custom copilot actions to optimize their workflow?

A : Use standard copilot actions for all tasks, even if customization is needed

B : Create custom copilot actions for all tasks to ensure flexibility and control

C : Utilize standard copilot actions for routine tasks and develop custom copilot actions for complex, data-driven tasks like sales reports

D : Avoid using copilot actions and manually handle all tasks to maintain accuracy

Answer: C

Question 4

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users

to enter a sales order number.

Subsequently, the system will invoke a custom prompt template to create and display a summary of

the sales order header and sales order details.

Which solution should an AI Specialist implement to meet this requirement?

A : Create a screen flow to collect sales order number and invoke the prompt template using the standard "Prompt Template" flow action.

B : Create a template-triggered prompt flow and invoke the prompt template using the standard œPrompt Template flow action.

C : Create an autolaunched flow and invoke the prompt template using the standard œPrompt Template" flow action.

Answer: A

Question 5

A sales team needs to quickly draft personalized proposals for prospective clients. Each proposal should include tailored product recommendations and pricing based on the client’s industry and previous interactions. The team wants to streamline this process without sacrificing the quality and relevance of the content. Should the Prompt Builder be used in this scenario, and why?

A : Yes, because it can automate the generation of personalized proposals based on specific client data

B : No, because it’s better to manually create proposals to ensure accuracy

C : Yes, but only for generating standard templates without customization

D : No, because the Prompt Builder is only for marketing content

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Dec 18, 2025

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