Free Salesforce AI-Specialist Exam Questions

An IT team is tasked with ensuring that Einstein Copilot is being effectively utilized by all departments within the organization. They want to identify any departments or users who are not actively using the tool so they can provide targeted training. Which strategy should they implement?

When a user asks Einstein Copilot to “schedule a follow-up meeting,” how does the LLM decide what actions to take?

A company is implementing Salesforce Prompt Builder and needs to designate a user role responsible for creating and managing prompt templates that guide AI interactions across various departments. Which user role is most appropriate for this responsibility?

A marketing team wants to generate personalized email content for different customer segments based on specific criteria like purchase history and engagement levels. When is it appropriate to use Prompt Builder for this task?

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?