Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2026

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Question 1

Who is most likely to execute prompt templates within Salesforce to generate specific data insights?

A : Customer Support Agent

B : Business Analyst

C : Finance Manager

D : IT Support Specialist

Answer: B

Question 2

Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created a

custom prompt to summarize case

records. Users have reported that the case summaries generated are not returning the appropriate

information.

What is a possible explanation for the poor prompt performance?

A : The data being used for grounding Is incorrect or incomplete.

B : The prompt template version is incompatible with the chosen LLM

C : The Einstein Trust Layer is incorrectly configured.

Answer: A

Question 3

What is an appropriate use case for leveraging Agentforce Sales Agent in a sales context?

A : Enable a sates team to use natural language to invoke defined sales tasks grounded in relevant data and be able to ensure company policies are applied. conversationally and in the now or work.

B : Enable a sales team by providing them with an interactive step-by-step guide based on business rules to ensure accurate data entry into Salesforce and help close deals fatter.

C : Instantly review and read incoming messages or emails that are then logged to the correct opportunity, contact, and account records to provide a full view of customer interactions and communications.

Answer: A

Question 4

A healthcare provider wants to generate AI-driven health advice for patients, ensuring the advice is aligned with the latest medical guidelines. Which grounding technique should be applied?

A : Using data from past patient appointments

B : Incorporating the latest medical research and guidelines

C : Grounding the content in general wellness tips

D : Using patient satisfaction surveys

Answer: B

Question 5

When a user asks Einstein Copilot to “schedule a follow-up meeting,” how does the LLM decide what actions to take?

A : By accessing the user-s calendar and automatically selecting an available time slot

B : By interpreting the command and suggesting available dates and times for the follow-up meeting

C : By checking with the user-s manager before scheduling any meetings

D : By delegating the task to a virtual assistant that handles scheduling

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

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