Become Salesforce Certified with updated AI-Specialist exam questions and correct answers
A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?
When a user asks Einstein Copilot to schedule a follow-up meeting with a client, how does the large language model (LLM) execute this action?
Universal Containers (UC) wants to improve the efficiency of addressing customer questions and
reduce agent handling time with AI- generated responses. The agents should be able to leverage
their existing
knowledge base and identify whether the responses are coming from the large language model
(LLM) or from Salesforce Knowledge.
Which step should UC take to meet this requirement?
To ensure sustained adoption of Einstein Copilot across different teams, your organization wants to monitor its impact on productivity over time. Which approach would best provide insights into the effectiveness of Copilot?
A sales executive needs to generate a detailed quarterly business review (QBR) report for a major client, incorporating sales data, customer feedback, and product performance metrics.
Which Einstein feature should the executive leverage to efficiently create this report?
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