Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Dec 08, 2025

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Question 1

Which of the following scenarios best illustrates the use of a standard copilot action in Salesforce Einstein Copilot?

A : Automatically generating a weekly sales performance report

B : Creating a new workflow specific to your company’s custom sales process

C : Developing a unique dashboard for tracking customer engagement metrics

D : Building a custom chatbot to handle client queries

Answer: A

Question 2

A financial services firm wants to use Salesforce to automate the generation of client reports, incorporating personalized financial insights. The firm has stringent data privacy and security requirements that their current in-house AI model adheres to. They are considering using the Bring Your Own Large Language Model (BYOLLM) feature. What should the firm do?

A : Use a standard Salesforce generative model for ease of integration

B : Configure a custom generative model within Salesforce, ignoring the in-house model

C : Implement BYOLLM to integrate their in-house AI model, ensuring compliance with their data privacy and security standards

D : Refrain from using generative models to avoid potential security risks

Answer: C

Question 3

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

A : Selecting the right pre-training data

B : Choosing a model with the highest possible number of layers

C : Integrating the model with Salesforce’s CRM data

D : Setting the model to prioritize performance over accuracy

Answer: A

Question 4

An HR team needs to create personalized onboarding materials for new employees across different departments. These materials should include department-specific training plans, company policies, and customized welcome messages. The team wants to ensure consistency across all documents while saving time in the creation process. Should they use Prompt Builder, and why?

A : Yes, because Prompt Builder can generate consistent and customized onboarding materials based on predefined templates

B : No, because onboarding materials require a personal touch that AI cannot provide

C : Yes, but only for generating generic content like company policies, not for personalized sections

D : No, because Prompt Builder is more suitable for customer-facing content, not internal documents

Answer: A

Question 5

Before a prompt template can be executed in a live environment, what crucial step must be taken to ensure it functions as intended?

A : Reviewing the template for errors and relevance

B : Skipping the testing phase to save time

C : Deactivating other templates to avoid conflicts

D : Directly deploying the template without activation

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Dec 08, 2025

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