Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2025

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Question 1

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows usersto enter a sales order number.Subsequently, the system will invoke a custom prompt template to create and display a summary ofthe sales order header and sales order details.Which solution should an AI Specialist implement to meet this requirement?

A : Create a screen flow to collect sales order number and invoke the prompt template using the standard "Prompt Template" flow action.

B : Create a template-triggered prompt flow and invoke the prompt template using the standard œPrompt Template flow action.

C : Create an autolaunched flow and invoke the prompt template using the standard œPrompt Template" flow action.

Answer: A

Question 2

Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?

A : Turn on Service AI Grounding, Grounding with Case, and Service Replies

B : Turn on Service Replies, Service AI Grounding, and Grounding with Knowledge.

C : Turn on Service AI Grounding and Grounding with Knowledge.

Answer: B

Question 3

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aimsto ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring toassess thecontent's safety level.What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

A : Not safe

B : Safe

C : Moderately safe

Answer: B

Question 4

Universal Containers is planning a marketing email about products that most closely match acustomer's expressed interests.What should an AI Specialist recommend to generate this email?

A : Standard email marketing template using Apex or flows for matching interest in products

B : Custom sales email template which is grounded with interest and product information

C : Standard email draft with Einstein and choose standard email template

Answer: B

Question 5

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2025

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