Free Salesforce AI-Specialist Exam Questions

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning

record pages. An admin now wishes to incorporate similar functionality into UC's automation process using

Flow.

How can the admin get a response from this prompt template from within a flow to use as part of UC's

automation?

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A retail company wants to use a large language model (LLM) to generate personalized product descriptions based on customer preferences and past purchase behavior. They are evaluating whether to configure a standard generative model provided by Salesforce, create a custom model, or implement their own Bring Your Own Large Language Model (BYOLLM). Which option should they choose if they need highly tailored outputs and want full control over the model’s behavior?

A financial services firm wants to use Salesforce to automate the generation of client reports, incorporating personalized financial insights. The firm has stringent data privacy and security requirements that their current in-house AI model adheres to. They are considering using the Bring Your Own Large Language Model (BYOLLM) feature. What should the firm do?

A team is tasked with creating a prompt template to be used across multiple departments, each with different objectives. What key consideration should guide the creation of this template to ensure it meets the needs of all departments?