Free Salesforce AI-Specialist Exam Questions

When a user asks Einstein Copilot to “schedule a follow-up meeting,” how does the LLM decide what actions to take?

A healthcare provider wants to generate AI-driven health advice for patients, ensuring the advice is aligned with the latest medical guidelines. Which grounding technique should be applied?

A sales representative wants to quickly generate a personalized follow-up email after a meeting with a potential client, summarizing key discussion points and proposing next steps. Which Einstein feature should the sales representative use?

A team is tasked with creating a prompt template to be used across multiple departments, each with different objectives. What key consideration should guide the creation of this template to ensure it meets the needs of all departments?

Your company is using Einstein AI to personalize marketing campaigns based on customer behavior. To ensure that the AI model’s predictions are reliable and based on trustworthy data sources, which feature of the Einstein Trust Layer should be emphasized?