Free Salesforce AI-Specialist Exam Questions

A customer service center wants to provide customers with immediate answers to common questions, such as business hours or return policies, even outside of normal working hours. The team needs a feature that can automate these interactions without requiring agent involvement. Which Einstein for Service feature should they implement?

When a user asks Einstein Copilot to schedule a follow-up meeting with a client, how does the large language model (LLM) execute this action?

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users

to enter a sales order number.

Subsequently, the system will invoke a custom prompt template to create and display a summary of

the sales order header and sales order details.

Which solution should an AI Specialist implement to meet this requirement? 

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

A sales executive needs to generate a detailed quarterly business review (QBR) report for a major client, incorporating sales data, customer feedback, and product performance metrics.

Which Einstein feature should the executive leverage to efficiently create this report?