Free Salesforce AI-Specialist Exam Questions

A retail company wants to automate the process of managing inventory levels. When the stock of any product falls below a certain threshold, an order should be automatically placed with the supplier, and an email notification should be sent to the inventory manager. The company also wants to ensure that orders are only placed during business hours to avoid mistakes. Which automation tool should they use?

A sales team wants to ensure that their AI-generated emails are always based on the most recent customer interaction data stored in the CRM, such as recent purchases or support cases. Which grounding technique should they use to achieve this?

A company is implementing Salesforce Prompt Builder and needs to designate a user role responsible for creating and managing prompt templates that guide AI interactions across various departments. Which user role is most appropriate for this responsibility?

A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?

A healthcare provider is developing an AI-driven application to assist doctors by suggesting treatment plans based on patient records and the latest medical research. The application needs to provide suggestions that are both personalized to the patient’s health data and aligned with the most recent medical guidelines. Which grounding technique should be employed?