Free Salesforce AI-Specialist Exam Questions

A sales manager asks Einstein Copilot to “Create a new opportunity for Acme Corporation with a close date of next quarter.” How does the large language model (LLM) within Einstein Copilot identify and execute this action?

A sales director needs to project the upcoming quarter’s sales performance based on the current pipeline, historical trends, and real-time data. The director wants to use AI to predict future revenue and identify potential risks in achieving sales targets. Which Einstein feature should the director use?

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users

to enter a sales order number.

Subsequently, the system will invoke a custom prompt template to create and display a summary of

the sales order header and sales order details.

Which solution should an AI Specialist implement to meet this requirement? 

Universal Containers (UC) is experimenting with using public Generative AI models and is familiar

with the language required to get the information it needs. However, it can be time consuming for

both UC's sales and service reps to type in the prompt to get the information they need, and ensure

prompt consistency.

Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns? 

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning

record pages. An admin now wishes to incorporate similar functionality into UC's automation process using

Flow.

How can the admin get a response from this prompt template from within a flow to use as part of UC's

automation?