Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 05, 2026

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Question 1

After a successful implementation of Agentforce Sates Agent with sales users. Universal Containers now aims

to deploy it to the service team.

Which key consideration should the AI Specialist keep in mind for this deployment?

A : Assign the Agentforce for Service permission to the Service Cloud users.

B : Assign the standard service actions to Agentforce Service Agent.

C : Review and test standard and custom Agent topics and actions for Service Center use cases.

Answer: C

Question 2

When a user asks Einstein Copilot to schedule a follow-up meeting with a client, how does the large language model (LLM) execute this action?

A : The LLM directly modifies the user’s calendar in Salesforce without further verification

B : The LLM interprets the user’s request, identifies the appropriate action, and uses Salesforce’s scheduling API to create a calendar event

C : The LLM sends a generic email to the client requesting a meeting time

D : The LLM requires manual input from the user to execute the scheduling

Answer: B

Question 3

A sales team is ready to start using a new prompt template that has been created and assigned to them. What must they do to execute the prompt template in their daily workflow?

A : Manually enter the prompt template each time

B : Select and run the template from the available options in Salesforce

C : Wait for the administrator to trigger the template for them

D : Create a duplicate of the template each time they need to use it

Answer: B

Question 4

A company needs to automate the process of updating a customer’s status to “Inactive” if there has been no activity for six months and then notify the account manager. The automation must be error-proof, ensuring that it does not trigger incorrectly. Which tool should they use?

A : Workflow Rules

B : Process Builder

C : Validation Rules

D : Salesforce Flow

Answer: B

Question 5

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

A : Selecting the right pre-training data

B : Choosing a model with the highest possible number of layers

C : Integrating the model with Salesforce’s CRM data

D : Setting the model to prioritize performance over accuracy

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Jan 05, 2026

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