Free Salesforce AI-Specialist Exam Questions

In a scenario where customer service agents need AI-generated summaries of case details after resolving an issue, which Einstein for Service feature should be used?

A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?

A sales team wants to identify the best next steps to take with their current opportunities to increase the chances of closing deals.

Which Einstein for Sales feature can provide them with actionable recommendations?

An AI Specialist is creating a custom action in Einstein Copilot. Which option is available for the AI Specialist to choose for the custom copilot action?  

A company has rolled out Einstein Copilot and needs to ensure that its adoption leads to measurable business outcomes. The management team wants to link Copilot usage to key business metrics such as sales growth and customer satisfaction. What is the best method to achieve this?