Free Salesforce AI-Specialist Exam Questions

A retail company wants to automate the process of managing inventory levels. When the stock of any product falls below a certain threshold, an order should be automatically placed with the supplier, and an email notification should be sent to the inventory manager. The company also wants to ensure that orders are only placed during business hours to avoid mistakes. Which automation tool should they use?

After a successful implementation of Agentforce Sates Agent with sales users. Universal Containers now aims

to deploy it to the service team.

Which key consideration should the AI Specialist keep in mind for this deployment?

A customer service center wants to provide customers with immediate answers to common questions, such as business hours or return policies, even outside of normal working hours. The team needs a feature that can automate these interactions without requiring agent involvement. Which Einstein for Service feature should they implement?

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?  

Your company is using Einstein AI to personalize marketing campaigns based on customer behavior. To ensure that the AI model’s predictions are reliable and based on trustworthy data sources, which feature of the Einstein Trust Layer should be emphasized?