Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 12, 2026

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Question 1

A marketing team is using Einstein Copilot to generate personalized content for an email campaign. After entering key details about the target audience, the copilot suggests specific content themes and messaging. What enables the Large Language Model (LLM) to identify and execute these content suggestions?

A : The LLM uses random content ideas from a database without considering the audience details

B : The LLM analyzes the input details about the target audience and matches them with similar successful campaigns to generate relevant content

C : The LLM always suggests content based on the most recent marketing trends, regardless of the target audience

D : The LLM requires the marketing team to manually select the content ideas before finalizing the campaign

Answer: B

Question 2

A healthcare provider wants to generate AI-driven health advice for patients, ensuring the advice is aligned with the latest medical guidelines. Which grounding technique should be applied?

A : Using data from past patient appointments

B : Incorporating the latest medical research and guidelines

C : Grounding the content in general wellness tips

D : Using patient satisfaction surveys

Answer: B

Question 3

A customer service center wants to provide customers with immediate answers to common questions, such as business hours or return policies, even outside of normal working hours. The team needs a feature that can automate these interactions without requiring agent involvement. Which Einstein for Service feature should they implement?

A : Einstein Case Classification

B : Einstein Bot

C : Einstein Article Recommendations

D : Einstein Next Best Action

Answer: B

Question 4

Which scenario best exemplifies the use of a custom copilot action?

A : Automatically sending a thank-you email after a customer purchase

B : Generating a monthly sales forecast report

C : Creating a workflow that assigns different tasks based on multiple conditions specific to your business

D : Setting up a reminder for meetings scheduled within Salesforce

Answer: C

Question 5

Which of the following is the primary consideration when configuring a Bring Your Own Large Language Model (BYOLLM) in Salesforce?

A : Ensuring the model is pre-trained on Salesforce-specific data

B : Verifying the model complies with Salesforce’s API standards

C : Making sure the model is deployed on a Salesforce-compatible infrastructure

D : Ensuring the model has a high number of parameters for better accuracy

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: Jan 12, 2026

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