Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 15, 2026

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Question 1

A marketing team wants to leverage a pre-trained Large Language Model (LLM) provided by Salesforce to generate personalized email content. What is the most appropriate first step in configuring this model?

A : Re-training the model with new data

B : Selecting the standard generative model in Salesforce

C : Integrating an external API to modify the model-s behavior

D : Disabling all default configurations to start from scratch

Answer: B

Question 2

Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the AI Specialist investigate as the root cause?

A : Review that the custom action Is assigned to an Agent.

B : Review the action Instructions to ensure they are unique.

C : Ensure the input and output types are correctly chosen

Answer: B

Question 3

A sales manager asks Einstein Copilot to “Create a new opportunity for Acme Corporation with a close date of next quarter.” How does the large language model (LLM) within Einstein Copilot identify and execute this action?

A : It directly accesses the Salesforce database to create the opportunity

B : It parses the request, identifies key entities like "Acme Corporation" and "opportunity," and maps them to the relevant Salesforce API to execute the action

C : It prompts the user to manually input all necessary details before creating the opportunity

D : It generates a new email draft to notify the sales team about the opportunity

Answer: B

Question 4

When a user asks Einstein Copilot to schedule a follow-up meeting with a client, how does the large language model (LLM) execute this action?

A : The LLM directly modifies the user’s calendar in Salesforce without further verification

B : The LLM interprets the user’s request, identifies the appropriate action, and uses Salesforce’s scheduling API to create a calendar event

C : The LLM sends a generic email to the client requesting a meeting time

D : The LLM requires manual input from the user to execute the scheduling

Answer: B

Question 5

How does the Large Language Model (LLM) in Einstein Copilot determine the appropriate action to take when a user asks for help with generating a sales report?

A : By analyzing the user-s tone and mood

B : By recognizing specific keywords and phrases related to sales reports

C : By executing the most frequently used command by other users

D : By sending the query to a human supervisor for manual execution

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Jan 15, 2026

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