Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2026

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Question 1

An enterprise uses Einstein AI to analyze large volumes of customer feedback for sentiment analysis. The company needs to ensure that only the minimum necessary data is processed by the AI model to comply with data protection regulations. Which Einstein Trust Layer feature should they use?

A : Data Masking

B : Explainability

C : Data Minimization

D : Model Monitoring

Answer: C

Question 2

Before a prompt template can be executed in a live environment, what crucial step must be taken to ensure it functions as intended?

A : Reviewing the template for errors and relevance

B : Skipping the testing phase to save time

C : Deactivating other templates to avoid conflicts

D : Directly deploying the template without activation

Answer: A

Question 3

After implementing Einstein Copilot, your company notices that some departments are not fully utilizing the tool. To improve adoption, you want to identify the specific barriers to its usage. What is the best method to gain insights into these challenges?

A : Implement a survey to collect feedback from users on their experience with Copilot

B : Schedule daily meetings to discuss Copilot usage

C : Mandate the use of Copilot in all processes without exceptions

D : Review only the successful cases where Copilot was used

Answer: A

Question 4

After a successful implementation of Agentforce Sates Agent with sales users. Universal Containers now aims

to deploy it to the service team.

Which key consideration should the AI Specialist keep in mind for this deployment?

A : Assign the Agentforce for Service permission to the Service Cloud users.

B : Assign the standard service actions to Agentforce Service Agent.

C : Review and test standard and custom Agent topics and actions for Service Center use cases.

Answer: C

Question 5

Your organization has recently implemented Einstein Copilot, and you want to ensure that the sales team is effectively adopting this tool. Which approach should you take to monitor and encourage Copilot adoption?

A : Track the number of sales closed by the team without using Copilot

B : Regularly review usage reports that show how often the sales team interacts with Copilot and identify trends

C : Require mandatory training sessions every week for all sales team members

D : Remove access to traditional tools to force the use of Copilot

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

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