Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: May 12, 2026

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Question 1

A financial services company needs to assess the credit risk of loan applicants based on their financial history and other relevant factors. When should they use Model Builder?

A : When manually reviewing each applicant-s credit history

B : When calculating loan interest rates using a standard formula

C : When developing a model to predict the likelihood of loan default based on applicant data

D : When sending automated approval emails to low-risk applicants

Answer: C

Question 2

A team is tasked with creating a prompt template to be used across multiple departments, each with different objectives. What key consideration should guide the creation of this template to ensure it meets the needs of all departments?

A : Incorporating department-specific terminology

B : Keeping the prompt template as general as possible

C : Limiting the template to predefined outputs

D : Ensuring that the template is easy to modify by all users

Answer: A

Question 3

Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?

A : Predict customer sentiment toward a promotion message.

B : Predict customer lifetime value of an account.

C : Predict most popular products from new product catalog.

Answer: B

Question 4

When would it be most appropriate to create a custom copilot action in Salesforce Einstein?

A : When you need to automate a repetitive task that is common across all industries

B : When a specific business process requires unique data inputs and custom logic

C : When you want to use Salesforce’s default functionalities without modification

D : When you need to generate a standard sales report

Answer: B

Question 5

An enterprise uses Einstein AI to analyze large volumes of customer feedback for sentiment analysis. The company needs to ensure that only the minimum necessary data is processed by the AI model to comply with data protection regulations. Which Einstein Trust Layer feature should they use?

A : Data Masking

B : Explainability

C : Data Minimization

D : Model Monitoring

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: May 12, 2026

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