Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Nov 26, 2025

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Question 1

When a user asks Einstein Copilot to “schedule a follow-up meeting,” how does the LLM decide what actions to take?

A : By accessing the user-s calendar and automatically selecting an available time slot

B : By interpreting the command and suggesting available dates and times for the follow-up meeting

C : By checking with the user-s manager before scheduling any meetings

D : By delegating the task to a virtual assistant that handles scheduling

Answer: B

Question 2

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground

on the following dat

Opportunity Products Events near the customer Tone and voice examples

How should the AI Specialist obtain related items?

A : Call prompt initiated flow to fetch and ground the required data.

B : Create a flex template that takes the records in question as inputs.

C : Utilize a standard email template and manually insert the required data fields.

Answer: A

Question 3

A sales team is preparing proposals for potential clients and needs to include personalized sections for each client, such as specific product recommendations, pricing, and benefits based on their industry. The team wants to automate this process to save time while ensuring accuracy and relevance. Is it appropriate to use Prompt Builder in this scenario, and why?

A : Yes, because Prompt Builder can automate the generation of personalized proposal sections based on client-specific data

B : No, because proposals require manual input to ensure they meet client expectations

C : Yes, but only for generating standard sections that do not need customization

D : No, because Prompt Builder cannot handle complex documents like proposals

Answer: A

Question 4

How can an organization best assess the overall effectiveness of Einstein Copilot after a few months of deployment?

A : By measuring the increase in overall company revenue

B : By collecting feedback through user satisfaction surveys

C : By analyzing the decrease in manual data entry tasks

D : By comparing the number of copilot actions available before and after deployment

Answer: B

Question 5

A sales team uses Salesforce Einstein Copilot to assist with data entry tasks. When a salesperson inputs a new lead, the large language model (LLM) identifies and suggests the next best action, such as setting up a follow-up task. What is the primary method by which the LLM determines and executes this copilot action?

A : The LLM triggers the next action based on a fixed sequence of tasks unrelated to the lead data

B : The LLM analyzes the lead’s data, historical patterns, and context to suggest the most relevant next action

C : The LLM asks the salesperson to choose the next action manually and then executes it

D : The LLM only suggests actions that have been predefined by the sales team without considering the lead data

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Nov 26, 2025

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