Free Salesforce AI-Specialist Exam Questions

A retail company wants to use a large language model (LLM) to generate personalized product descriptions based on customer preferences and past purchase behavior. They are evaluating whether to configure a standard generative model provided by Salesforce, create a custom model, or implement their own Bring Your Own Large Language Model (BYOLLM). Which option should they choose if they need highly tailored outputs and want full control over the model’s behavior?

An organization wants to ensure that its AI models within Salesforce Einstein are using the most relevant and up-to-date information for decision-making. Which feature of the Einstein Trust Layer should they configure to achieve this?

A retail company wants to automate the process of managing inventory levels. When the stock of any product falls below a certain threshold, an order should be automatically placed with the supplier, and an email notification should be sent to the inventory manager. The company also wants to ensure that orders are only placed during business hours to avoid mistakes. Which automation tool should they use?

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims

to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to

assess the

content's safety level.

What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score? 

A sales manager wants to ensure that all client interactions, such as emails and meetings, are automatically logged into the CRM without the need for manual input. This will help maintain accurate records and improve team efficiency. Which Einstein feature should the sales manager implement?