Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

Page: 1 / 90

Total 447 Questions | Updated On: May 23, 2026

Add To Cart

Question 1

Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into

mention of competitors, products, and other custom phrases.

Which feature should the AI Specialist set up to enable UC's sales team?

A : Call Summaries

B : Call Explorer

C : Call Insights

Answer: C

Question 2

A company has recently implemented Einstein Copilot to assist sales teams with data analysis and report generation. The sales manager notices that some team members are not fully utilizing the tool. What is the most effective first step in managing and improving Copilot adoption?

A : Mandate the use of Einstein Copilot for all sales-related tasks

B : Provide additional training sessions focused on the benefits and use cases of Einstein Copilot

C : Restrict access to other reporting tools to force the use of Copilot

D : Monitor individual usage and send reminders to team members who are not using Copilot

Answer: B

Question 3

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Question 4

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground

on the following dat

Opportunity Products Events near the customer Tone and voice examples

How should the AI Specialist obtain related items?

A : Call prompt initiated flow to fetch and ground the required data.

B : Create a flex template that takes the records in question as inputs.

C : Utilize a standard email template and manually insert the required data fields.

Answer: A

Question 5

A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?

A : Test the template again after activation to double-check its functionality

B : Immediately deactivate the template and revert to manual processes

C : Execute the template in live scenarios to ensure it performs as expected

D : Delete the template if no issues were found during activation

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: May 23, 2026

Add To Cart