Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Jan 27, 2026

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Question 1

A sales team wants to ensure that their AI-generated emails are always based on the most recent customer interaction data stored in the CRM, such as recent purchases or support cases. Which grounding technique should they use to achieve this?

A : Using static text templates

B : Referencing historical sales reports

C : Integrating real-time CRM data into the prompts

D : Leveraging external data sources like social media profiles

Answer: C

Question 2

How can an organization best assess the overall effectiveness of Einstein Copilot after a few months of deployment?

A : By measuring the increase in overall company revenue

B : By collecting feedback through user satisfaction surveys

C : By analyzing the decrease in manual data entry tasks

D : By comparing the number of copilot actions available before and after deployment

Answer: B

Question 3

A sales manager wants to ensure that their team focuses on the most promising leads. Which generative AI feature in Einstein for Sales should they use to identify leads that are most likely to convert?

A : Einstein Forecasting

B : Einstein Lead Scoring

C : Einstein Opportunity Insights

D : Einstein Activity Capture

Answer: B

Question 4

A sales team is preparing proposals for potential clients and needs to include personalized sections for each client, such as specific product recommendations, pricing, and benefits based on their industry. The team wants to automate this process to save time while ensuring accuracy and relevance. Is it appropriate to use Prompt Builder in this scenario, and why?

A : Yes, because Prompt Builder can automate the generation of personalized proposal sections based on client-specific data

B : No, because proposals require manual input to ensure they meet client expectations

C : Yes, but only for generating standard sections that do not need customization

D : No, because Prompt Builder cannot handle complex documents like proposals

Answer: A

Question 5

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Page: 1 / 90

Total 447 Questions | Updated On: Jan 27, 2026

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