Free Salesforce AI-Specialist Exam Questions

How can an organization best assess the overall effectiveness of Einstein Copilot after a few months of deployment?

Your company uses AI to generate customer service responses. However, you’ve noticed that the generated content sometimes includes outdated or incorrect information about your products. To ensure that the AI always uses the most current data, which grounding technique should you implement?

Universal Containers (UC) is experimenting with using public Generative AI models and is familiar

with the language required to get the information it needs. However, it can be time consuming for

both UC's sales and service reps to type in the prompt to get the information they need, and ensure

prompt consistency.

Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns? 

A legal team is using AI to draft documents that must be grounded in the latest legal precedents and case law. What grounding technique should be applied to ensure the AI-generated documents are accurate and reliable?

A company is implementing Salesforce Prompt Builder and needs to designate a user role responsible for creating and managing prompt templates that guide AI interactions across various departments. Which user role is most appropriate for this responsibility?