Free Salesforce AI-Specialist Exam Questions

A sales manager wants to ensure that their team focuses on the most promising leads. Which generative AI feature in Einstein for Sales should they use to identify leads that are most likely to convert?

A legal team is using AI to draft documents that must be grounded in the latest legal precedents and case law. What grounding technique should be applied to ensure the AI-generated documents are accurate and reliable?

Your company uses AI to generate customer service responses. However, you’ve noticed that the generated content sometimes includes outdated or incorrect information about your products. To ensure that the AI always uses the most current data, which grounding technique should you implement?

A sales team wants to ensure that their AI-generated emails are always based on the most recent customer interaction data stored in the CRM, such as recent purchases or support cases. Which grounding technique should they use to achieve this?

Universal Containers (UC) plans to send one of three different emails to its customers based on the

customer's lifetime value score and their market segment.

Considering that UC are required to explain why an e-mail was selected, which AI model should UC

use to achieve this?