Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Apr 01, 2026

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Question 1

A sales manager asks Einstein Copilot to “Create a new opportunity for Acme Corporation with a close date of next quarter.” How does the large language model (LLM) within Einstein Copilot identify and execute this action?

A : It directly accesses the Salesforce database to create the opportunity

B : It parses the request, identifies key entities like "Acme Corporation" and "opportunity," and maps them to the relevant Salesforce API to execute the action

C : It prompts the user to manually input all necessary details before creating the opportunity

D : It generates a new email draft to notify the sales team about the opportunity

Answer: B

Question 2

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Question 3

Who is most likely to execute prompt templates within Salesforce to generate specific data insights?

A : Customer Support Agent

B : Business Analyst

C : Finance Manager

D : IT Support Specialist

Answer: B

Question 4

Which of the following scenarios best illustrates the use of a standard copilot action in Salesforce Einstein Copilot?

A : Automatically generating a weekly sales performance report

B : Creating a new workflow specific to your company’s custom sales process

C : Developing a unique dashboard for tracking customer engagement metrics

D : Building a custom chatbot to handle client queries

Answer: A

Question 5

What should be considered when determining the flexibility of a prompt template for various use cases?

A : The ability to easily modify the template to fit different scenarios

B : The use of static, unchangeable prompts

C : The inclusion of as much detail as possible in each prompt

D : Limiting the template to a single use case

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Apr 01, 2026

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