Free Salesforce AI-Specialist Exam Questions

A company has recently implemented Einstein Copilot to assist sales teams with data analysis and report generation. The sales manager notices that some team members are not fully utilizing the tool. What is the most effective first step in managing and improving Copilot adoption?

A company is using Salesforce Einstein to analyze customer data and generate predictive insights. They need to ensure that sensitive employee salary information is not included in any Einstein analytics due to strict internal data governance policies. How can the company implement this using the Einstein Trust Layer?

A marketing team wants to leverage a pre-trained Large Language Model (LLM) provided by Salesforce to generate personalized email content. What is the most appropriate first step in configuring this model?

A sales team needs to quickly draft personalized proposals for prospective clients. Each proposal should include tailored product recommendations and pricing based on the client’s industry and previous interactions. The team wants to streamline this process without sacrificing the quality and relevance of the content. Should the Prompt Builder be used in this scenario, and why?

A marketing team in a large enterprise is tasked with creating and managing AI-driven campaigns using Salesforce’s Prompt Builder. The team consists of content creators, data analysts, and a marketing manager. Which user role should be assigned to the marketing manager to ensure they can both manage and execute prompt templates effectively?