Free Salesforce AI-Specialist Exam Questions

After successfully testing a new prompt template, a team needs to make it available for use across their organization. What is the appropriate step to take next?

A sales team uses Salesforce Einstein Copilot to assist with data entry tasks. When a salesperson inputs a new lead, the large language model (LLM) identifies and suggests the next best action, such as setting up a follow-up task. What is the primary method by which the LLM determines and executes this copilot action?

A marketing team wants to leverage a pre-trained Large Language Model (LLM) provided by Salesforce to generate personalized email content. What is the most appropriate first step in configuring this model?

A company has rolled out Einstein Copilot and needs to ensure that its adoption leads to measurable business outcomes. The management team wants to link Copilot usage to key business metrics such as sales growth and customer satisfaction. What is the best method to achieve this?

A sales team is preparing proposals for potential clients and needs to include personalized sections for each client, such as specific product recommendations, pricing, and benefits based on their industry. The team wants to automate this process to save time while ensuring accuracy and relevance. Is it appropriate to use Prompt Builder in this scenario, and why?