Free Salesforce AI-Specialist Exam Questions

A sales representative wants to quickly generate a personalized follow-up email after a meeting with a potential client, summarizing key discussion points and proposing next steps. Which Einstein feature should the sales representative use?

An organization wants to delegate the execution of predefined prompt templates to specific users who will generate content using these templates without altering them. Which user role should be assigned this task?

A retail company wants to automate the process of managing inventory levels. When the stock of any product falls below a certain threshold, an order should be automatically placed with the supplier, and an email notification should be sent to the inventory manager. The company also wants to ensure that orders are only placed during business hours to avoid mistakes. Which automation tool should they use?

Your organization has recently implemented Einstein Copilot, and you want to ensure that the sales team is effectively adopting this tool. Which approach should you take to monitor and encourage Copilot adoption?

Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature. Which API service should UC use to meet this requirement?