Free Salesforce AI-Specialist Exam Questions

Your organization has recently implemented Einstein Copilot, and you want to ensure that the sales team is effectively adopting this tool. Which approach should you take to monitor and encourage Copilot adoption?

A company has recently implemented Einstein Copilot to assist sales teams with data analysis and report generation. The sales manager notices that some team members are not fully utilizing the tool. What is the most effective first step in managing and improving Copilot adoption?

A Salesforce implementation team is setting up a series of prompt templates that will be used across multiple departments, including marketing and customer service. They need to ensure that only qualified users can modify these templates while allowing broader access for execution. Which user role should be assigned the responsibility of modifying and managing these prompt templates?

A sales team uses Salesforce Einstein Copilot to assist with data entry tasks. When a salesperson inputs a new lead, the large language model (LLM) identifies and suggests the next best action, such as setting up a follow-up task. What is the primary method by which the LLM determines and executes this copilot action?

After successfully testing a new prompt template, a team needs to make it available for use across their organization. What is the appropriate step to take next?