Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Dec 18, 2025

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Question 1

After implementing Einstein Copilot, your company notices that some departments are not fully utilizing the tool. To improve adoption, you want to identify the specific barriers to its usage. What is the best method to gain insights into these challenges?

A : Implement a survey to collect feedback from users on their experience with Copilot

B : Schedule daily meetings to discuss Copilot usage

C : Mandate the use of Copilot in all processes without exceptions

D : Review only the successful cases where Copilot was used

Answer: A

Question 2

A company is using Salesforce Einstein to analyze customer data and generate predictive insights. They need to ensure that sensitive employee salary information is not included in any Einstein analytics due to strict internal data governance policies. How can the company implement this using the Einstein Trust Layer?

A : Use Field-Level Security to hide the salary information from all users

B : Apply Einstein Data Exclusion to exclude salary information from being processed by Einstein

C : Encrypt the salary fields using Salesforce Shield Encryption

D : Remove the salary fields from the Salesforce schema

Answer: B

Question 3

A team has activated a new prompt template in their Salesforce environment. What is the final step to start using this template in day-to-day operations?

A : Test the template again after activation to double-check its functionality

B : Immediately deactivate the template and revert to manual processes

C : Execute the template in live scenarios to ensure it performs as expected

D : Delete the template if no issues were found during activation

Answer: C

Question 4

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?

A : The text encoding (for example, UTF-8, ASCII) option

B : The maximum number of related list merge fields

C : The choice between XML and JSON rendering formats for the list

Answer: B

Question 5

What should be the primary focus when managing the adoption of Einstein Copilot across different departments?

A : Ensuring that all departments have equal usage of Einstein Copilot

B : Providing targeted training and support based on department-specific use cases

C : Monitoring the overall system performance to prevent any slowdowns

D : Forcing all employees to use Einstein Copilot regardless of their role

Answer: B

Page: 1 / 90

Total 447 Questions | Updated On: Dec 18, 2025

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