Free Salesforce AI-Specialist Exam Questions

A sales organization wants to automate the process of assigning leads to sales representatives based on the lead’s location and product interest. The system should ensure that no lead is left unassigned and should automatically reassign leads if the assigned representative is unavailable. What automation tool should they use to achieve this?

When configuring a custom generative model in Salesforce Model Builder, which step is crucial to ensure the model’s effectiveness in generating relevant outputs?

An e-commerce business is setting up Salesforce’s Prompt Builder to enhance its customer service responses with AI-generated suggestions. The team involved includes customer service agents, a customer service manager, and a systems administrator. Which role should be assigned to the customer service manager to effectively manage and oversee the execution of these AI-driven prompt templates?

After successfully testing a new prompt template, a team needs to make it available for use across their organization. What is the appropriate step to take next?

Who is most likely to execute prompt templates within Salesforce to generate specific data insights?