Free Salesforce AI-Specialist Exam Questions

In a scenario where customer service agents need AI-generated summaries of case details after resolving an issue, which Einstein for Service feature should be used?

Your company is using Einstein AI to personalize marketing campaigns based on customer behavior. To ensure that the AI model’s predictions are reliable and based on trustworthy data sources, which feature of the Einstein Trust Layer should be emphasized?

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?  

A healthcare organization wants to implement a generative AI model to generate personalized treatment plans based on patient data. They are considering using a standard Salesforce model but are concerned that it may not fully address the specific nuances of their data. What approach should they take to ensure the model meets their needs?

A sales manager wants to ensure that their team focuses on the most promising leads. Which generative AI feature in Einstein for Sales should they use to identify leads that are most likely to convert?