Free Salesforce AI-Specialist Exam Questions

A sales team uses Salesforce Einstein Copilot to assist with data entry tasks. When a salesperson inputs a new lead, the large language model (LLM) identifies and suggests the next best action, such as setting up a follow-up task. What is the primary method by which the LLM determines and executes this copilot action?

A sales team is looking for a tool that can help them quickly access customer data, answer questions about sales performance, and suggest next steps for opportunities without requiring them to navigate through multiple Salesforce dashboards. Which feature should they implement?

An Al Specialist is tasked with configuring a generative model to create personalized sales emails

using customer data stored in Salesforce. The AI

Specialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security and

data privacy are critical concerns for the client.

How should the AI Specialist integrate the custom LLM into Salesforce? 

A healthcare provider is developing an AI-driven application to assist doctors by suggesting treatment plans based on patient records and the latest medical research. The application needs to provide suggestions that are both personalized to the patient’s health data and aligned with the most recent medical guidelines. Which grounding technique should be employed?

What should be the primary focus when managing the adoption of Einstein Copilot across different departments?