Free Salesforce AI-Associate Exam Questions

Mara, a data analyst, is trying to harness an AI tool within Salesforce to predict the next quarter’s product returns. However, after deploying the model, she finds the predicted return rates substantially off from the actual figures.

What could be a major data quality issue contributing to this discrepancy?

A leading online retail company is looking to enhance their customer experience using Salesforce’s AI capabilities.

Which AI-driven feature can help them predict which products a customer is likely to buy next based on their browsing and purchasing habits?

A large pharmaceutical company wants to leverage Salesforce AI to understand patterns and trends in their vast amounts of data to recommend actions and even automate some processes.

Which AI capability within Salesforce CRM would be the most suitable for this use case?

Which of the following best represents a principle for trusted AI advocated by Salesforce?

A streaming platform uses an AI model to recommend movies and shows to its users. The model factors in watched history, genre preferences, and user age.

Given that many older movies and shows often depict stereotypes, what is a primary ethical challenge if these older contents are heavily recommended based on user age?