Free Salesforce AI-201 Exam Questions

Become Salesforce Certified with updated AI-201 exam questions and correct answers

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Total 291 Questions | Updated On: Apr 27, 2026

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Question 1

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities. How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

A : The LLM interprets the user-s request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities

B : The LLM uses a static set of rules to match the user-s request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.

C : Using a dialog pattern. the LLM matches the user query to the available topic, action and steps then performs the steps for each action, such as retrieving a fast of open opportunities.

Answer: A

Question 2

Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

A : General Q&A topic and Knowledge Article Answers action.

B : General CRM topic and Answers Questions with LLM Action.

C : General FAQ topic and Answers Questions with Knowledge Action.

Answer: C

Question 3

In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can An Agentforce change?

A : Temperature, Frequency Penalty, Presence Penalty

B : Temperature, Top-k sampling, Presence Penalty

C : Temperature, Frequency Penalty, Output Tokens

Answer: A

Question 4

Universal Containers (UC) users are complaining that agent answers are not satisfactory. The agent is using PDF files as a knowledge source. How should UC troubleshoot this issue?

A : Analyze the data mapping between source fields and Data Cloud object fields.

B : Check that the agent has the PDF file field permission access for the data library.

C : Verify the retriever's filter criteria and data source connection.

Answer: C

Question 5

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls. How should UC meet this requirement?

A : Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

B : Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

C : Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

Answer: A

Page: 1 / 59

Total 291 Questions | Updated On: Apr 27, 2026

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