Free Salesforce AI-201 Exam Questions

Become Salesforce Certified with updated AI-201 exam questions and correct answers

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Total 381 Questions | Updated On: Jun 15, 2026

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Question 1

What should An Agentforce consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A : The Activities related list on the Account object is not supported because it is a polymorphic field.

B : If person accounts have been enabled, merge fields will not be available for the Account object.

C : Prompt generation will yield no response when there is no related list associated with an Account in runtime.

Answer: A

Question 2

Universal Containers (UC) wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template. How should UC accomplish this?

A : Create a prompt template passing in a special custom object that connects the records temporarily.

B : Create a prompt template-triggered flow to access the data from standard and custom objects.

C : Create a Flex template to add resources with standard and custom objects as inputs.

D : Use a Record Snapshot to combine data from unrelated objects into a single prompt.

Answer: C

Question 3

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls. How should UC meet this requirement?

A : Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

B : Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

C : Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

Answer: A

Question 4

Universal Containers (UC) uses a file upload-based data library and custom prompt to support AI-driven training content. However, users report that the AI frequently returns outdated documents. Which corrective action should UC implement to improve content relevancy?

A : Switch the data library source from file uploads to a Knowledge-based data library, because Salesforce Knowledge bases automatically manage document recency, ensuring current documents are returned.

B : Configure a custom retriever that includes a filter condition limiting retrieval to documents updated within a defined recent period, ensuring that only current content is used for AI responses.

C : Continue using the default retriever without filters, because periodic re-uploads will eventually phase out outdated documents without further configuration or the need for custom retrievers.

Answer: B

Question 5

How does the AI Retriever function within Data Cloud?

A : It performs contextual searches over an indexed repository to quickly fetch the most relevant documents, enabling grounding AI responses with trustworthy, verifiable information.

B : It monitors and aggregates data quality metrics across various data pipelines to ensure only highintegrity data is used for strategic decision-making.

C : It automatically extracts and reformats raw data from diverse sources into standardized datasets for use in historical trend analysis and forecasting.

Answer: A

Page: 1 / 77

Total 381 Questions | Updated On: Jun 15, 2026

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