Free Salesforce AI-201 Exam Questions

Become Salesforce Certified with updated AI-201 exam questions and correct answers

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Total 381 Questions | Updated On: Sep 22, 2026

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Question 1

How does an Agent respond when it can’t understand the request or find any requested information?

A : With a preconfigured message, based on the action type.

B : With a general message asking the user to rephrase the request.

C : With a generated error message.

Answer: B

Question 2

Universal Containers (UC) wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template. How should UC accomplish this?

A : Create a prompt template passing in a special custom object that connects the records temporarily.

B : Create a prompt template-triggered flow to access the data from standard and custom objects.

C : Create a Flex template to add resources with standard and custom objects as inputs.

D : Use a Record Snapshot to combine data from unrelated objects into a single prompt.

Answer: C

Question 3

A data scientist needs to view and manage models in Einstein Studio, and also needs to create prompt templates in Prompt Builder. Which permission sets should an Agentforce Specialist assign to the data scientist?

A : Prompt Template Manager and Prompt Template User

B : Data Cloud Admin and Prompt Template Manager

C : Prompt Template User and Data Cloud Admin

Answer: B

Question 4

Universal Containers (UC) wants to improve the productivity of its sales team with generative AI technology. However, UC is concerned that public AI virtual assistants lack adequate company data to general useful responses. Which solution should UC consider?

A : fine-tune the Einstein AI model with CBM data.

B : Build Al model with Einstein discovery and deploy to sales users.

C : Enable Agentforce and deploy to sales users.

Answer: A

Question 5

An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce. Which feature provides this?

A : Sales Summaries

B : Sales Insight Summary

C : Work Summaries

Answer: B

Page: 1 / 77

Total 381 Questions | Updated On: Sep 22, 2026

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