Free Salesforce AFS201 Exam Questions

Become Salesforce Certified with updated AFS201 exam questions and correct answers

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Total 381 Questions | Updated On: Aug 01, 2026

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Question 1

Once a data source is chosen for an Agentforce Data Library, what is true about changing that data source later?

A : The data source can be changed through the Data Cloud settings.

B : The Data Retriever can be reconfigured to use a different data source.

C : The Data Retriever can be reconfigured to use a different data source.

Answer: C

Question 2

Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

A : General Q&A topic and Knowledge Article Answers action.

B : General CRM topic and Answers Questions with LLM Action.

C : General FAQ topic and Answers Questions with Knowledge Action.

Answer: C

Question 3

Universal Containers wants support agents to use Agentforce to ask questions about its product tutorials and product guides. What should theAgentforce Specialistdo to meet this requirement?

A : Create a prompt template for product tutorials and guides.

B : Add an Answer Questions custom field in the product object for tutorial instructions.

C : Publish product tutorials and guides as Knowledge articles.

Answer: C

Question 4

Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the Information from Oracle ERP, which is the system of record for the order fulfillment process. How should an Agentforce Specialist apply the power of conversational AI to this use case?

A : Create a custom Agent action which calls a flow.

B : Configure the Integration Flow Standard Action in Agent Builder.

C : Create a Flex prompt template in Prompt Builder.

Answer: A

Question 5

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities. How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

A : The LLM interprets the user-s request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities

B : The LLM uses a static set of rules to match the user-s request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.

C : Using a dialog pattern. the LLM matches the user query to the available topic, action and steps then performs the steps for each action, such as retrieving a fast of open opportunities.

Answer: A

Page: 1 / 77

Total 381 Questions | Updated On: Aug 01, 2026

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