Total 291 Questions |
Updated On: Nov 26, 2025
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Free Salesforce ADX-261 Exam Questions
Become Salesforce Certified with updated ADX-261 exam questions and correct answers
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Question 1
What should a consultant consider when implementing Salesforce Messaging functionality in a new Service Cloud instance?
Answer: A
Question 2
Universal Containers has a case handling process that requires each case to go through aseries of steps within a specified amount of time from case submission to case closure.Which solution should a consultant recommend to meet these requirements?
Answer: A
Question 3
Universal Containers wants to implement a new Experience Cloud site to support its customers. It hasprovided the following requirements:• Ability for visitors to search Knowledge articles without registering or logging in• Ability for over 1 million registered customers to securely submit cases and view the status of those cases• Ability for registered customers to save favorite Knowledge articles for easy access later
Answer: A
Question 4
Cloud Kicks is preparing to migrate to Service Cloud from another system. The current system has thousands of help articles such as FAQs, step-by-step guides, and troubleshooting guides. A group of specialists will create and manage these articles in Salesforce.
What is the recommended license for the specialists?
Answer: A
Question 5
Universal Containers (UC) wants to allow customers to submit cases through its corporate website. UC wantsto avoid a large volume of invalid cases.Which tool should the consultant use to meet the requirements?
Answer: B
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Total 291 Questions |
Updated On: Nov 26, 2025
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