Free Salesforce ADX-201 Exam Questions

Become Salesforce Certified with updated ADX-201 exam questions and correct answers

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Total 822 Questions | Updated On: Dec 07, 2025

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Question 1

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.

What should the administrator use to achieve this?

A : Assignment Rules

B : Case Rules

C : Workflow Rules

D : Escalation Rules

Answer: A

Question 2

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

A : Auto - Response Rules

B : Validation Rule

C : Escalation Rule

D : Assignment Rule

Answer: C

Question 3

Dream house realty needs to use consistent picklist values in the category field on accounts

and cases, with values respective to record types.

Choose 2 options

A : Multi-select picklist

B : Dependent picklist

C : Global picklist

D : Custom picklist

Answer: B,C

Question 4

DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years?

A : Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.

B : Create a report that shows any Showing Dates not scheduled in the current year to the updated.

C : Add Help Text so the user knows to only add a Showing Date within the current year.

D : Create a validation rule that ensures Showing Date contains a date within the current year.

Answer: D

Question 5

What is the Salesforce feature called that you use to assign limited admin privileges to users in your org who aren't administrators?

A : Delegated Administration

B : Salesforce Super User

C : Junior Administrator

D : Salesforce Light

Answer: A

Page: 1 / 165

Total 822 Questions | Updated On: Dec 07, 2025

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