Free Microsoft AB-100 Exam Questions

A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled. You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users. Solution: You configure Al Builder lead scoring models to influence opportunity summaries. Does this meet the goal?

A company has an AI solution that uses Azure OpenAI models. You need to recommend a governance solution that monitors and audits changes to model configurations and data usage. The solution must minimize administrative effort. What should you include in the recommendation?

A company has a Microsoft Foundry agent that summarizes customer feedback and recommends products to customers. The agent references data from multiple knowledge sources. Users report that the agent response time is slow. Telemetry data shows that the agent frequently reaches its token usage limit You need to recommend a solution to reduce token usage without degrading the quality of the generated responses. What should you recommend?

A company uses Microsoft 365 and Dynamics 365You need to recommend a solution lo automatically summarize email threads, generate suggestedreplies in Microsoft Outlook, and provide meeting preparation summaries that include relevantcustomer relationship management (CRM) data.Solution: You recommend Microsoft 365 Copilot for Sales.Does this meet the goal?

You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer Service representatives. You need to recommend a testing solution that meets the following requirements: Evaluates agent effectiveness during active sessions Validates whether the agent delivers accurate and helpful responses Provides measurable, actionable insights for continuous improvement What should you recommend?