Free Cisco 820-605 Exam Questions

Become Cisco Certified with updated 820-605 exam questions and correct answers

Page: 1 / 32

Total 157 Questions | Updated On: Apr 30, 2020

Add To Cart

Question 1

Which activity should happen after successful customer value realization?

A : Publish a case study that presents the customer success story.

B : Identify lessons learned and see how the engagement time can be shortened.

C : Fully engage in a feature planning session for the future.

D : Review usage, potential roadblocks, and bottlenecks to product engagement.

Answer: B

Question 2

What is the main objective of customer success?

A : tomer's return on investment

B : own and unknown features of our product and solutions

C : tomer's reduction of risk

D : tcomes customers are trying to achieve

Answer: D

Question 3

What are the sources used to identify barriers?

A : customer, product, usage

B : people, plan, process

C : success plan, tools, training

D : people, process, tools

Answer: D

Question 4

Which two outcomes are the goals of the initial customer meeting to onboard the customer into customer success? (Choose two.)

A : mpletion of customer training

B : nfirmation of customer business outcomes

C : view of product roadmap

D : heduling of Quarterly Success Review

E : reement of key stakeholders

Answer: B,D

Question 5

Which of these is included in a success plan?

A : nfidential customer information

B : tomer business outcomes

C : tomer HR processes

D : rvices cost

Answer: B

Page: 1 / 32

Total 157 Questions | Updated On: Apr 30, 2020

Add To Cart