Free Cisco 820-605 Exam Questions

Become Cisco Certified with updated 820-605 exam questions and correct answers

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Total 180 Questions | Updated On: Aug 03, 2026

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Question 1

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

A : I that will be improved by the new product solution

B : rrent existing products that are being displaced by the solution

C : rrent configuration guide of the product solution

D : oduct use case that will achieve the desired outcome

Answer: D

Question 2

What is the term for the gap between the features and functions that customers purchase and the features and functions that they use?

A : pability gap

B : nancial gap

C : nsumption gap

D : ganizational gap

Answer: C

Question 3

What is covered in an enterprise agreement?

A : embedded software

B : adjustable pricing

C : bundled discounts

D : subscription license models

Answer: D

Question 4

What is a common indicator of customer health?

A : mber of services purchased

B : mber of licenses purchased

C : tomer satisfaction metric

D : ount of money spent on the solution

Answer: C

Question 5

What is covered in an enterprise agreement?

A : embedded software

B : adjustable pricing

C : bundled discounts

D : subscription license models

Answer: D

Page: 1 / 36

Total 180 Questions | Updated On: Aug 03, 2026

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