Free Avaya 74920T Exam Questions

Become Avaya Certified with updated 74920T exam questions and correct answers

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Total 85 Questions | Updated On: Aug 19, 2026

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Question 1

When deploying virtual environments, what factors should you consider for your virtual server?

A : Configure resources where the virtual appliances are on the same host if possible

B : Configure resources on as many separate partitions as possible

C : Configure resources for traffic or performance for an average day

D : Configure resources in a way that you can monitor their performance regularly

Answer: C

Question 2

Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)

A : It enables routing of calls to the agent that is most idle.

B : It dynamically matches a customer to an optimal agent.

C : It provides conditional routing of calls to agent queues.

D : It allows for dynamic reporting of call center activities in custom methods.

E : It uses advanced algorithms to efficiently route calls to agents.

Answer: A,B

Question 3

Which two vector variable types are strictly global in scope? (Choose two.)

A : stepcnt

B : dow

C : value

D : ani

E : collect

Answer: A,C

Question 4

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)

A : list trace VDN

B : list trace vector

C : display events

D : list trace station

Answer: B,D

Question 5

If your software is not working, what is the best practiceto determine how to fix the concern?

A : Do a root cause analysis and gather information to solve the problem to prevent future Issues.

B : Use the nine disciplines associatedwith troubleshooting to identify and describe the problem.

C : The ability to get the software running immediately will solve all business needs.

D : Monitor logs and alerts for Information for a few months to determine the problem.

Answer: B

Page: 1 / 17

Total 85 Questions | Updated On: Aug 19, 2026

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