Free Avaya 74920T Exam Questions

Become Avaya Certified with updated 74920T exam questions and correct answers

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Total 85 Questions | Updated On: Jun 15, 2026

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Question 1

How can an installer identify if a customer has the Call Center Elite package?

A : Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

B : Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C : Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D : Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced)field.

Answer: C

Question 2

A customer reports that they have an active alarm. The alarm is from the Media Director and reads “DeviceMonitor Failure”.What should you advise the customer to do?

A : Check the License Director configuration and ensure the service is running

B : Restart and Stop the Media Director to resolve the error

C : Check the Media Director configuration and Avaya Aura® Communication Manager

D : Check the device exists in Communication Manager and that it is added in the AES Security database

Answer: D

Question 3

A customer wants to use the TTrace application on their desktop to monitor remote servers.Is this possible?

A : Yes, the customer can use the TTrace Server, the configuration should be installed on the server and theTTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D : No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 4

Which two vector variable types are strictly global in scope? (Choose two.)

A : stepcnt

B : dow

C : value

D : ani

E : collect

Answer: A,C

Question 5

In which document can the events tablebe found?

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A

Page: 1 / 17

Total 85 Questions | Updated On: Jun 15, 2026

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