Free Avaya 72301T Exam Questions

Become Avaya Certified with updated 72301T exam questions and correct answers

Page: 1 / 19

Total 93 Questions | Updated On: Jul 23, 2025

Add To Cart

Question 1

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.Which 8D Methodology discipline covers this action?

A : D8

B : D7

C : D6

D : D5

Answer: C

Question 2

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A : Business Partners

B : Avaya Tier 2

C : Third Party Support

D : Avaya Tier 3

Answer: B

Question 3

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 4

You need to make a traceSBC in order to find a SIP trunk issue.After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

A : traceSBC -trunk

B : su sroot, then enter and finally enter traceSBC -now

C : su root, then enter and finally enter traceSBC

D : traceSBC -now

E : sudo traceSBC

Answer: A,C

Question 5

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya SessionBorder Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUESTheaders.What needs to be changed in SBCE to make this happen?

A : In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

B : In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.

C : In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

D : In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low

Answer: C

Page: 1 / 19

Total 93 Questions | Updated On: Jul 23, 2025

Add To Cart