Free Avaya 72201T Exam Questions

Become Avaya Certified with updated 72201T exam questions and correct answers

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Total 122 Questions | Updated On: Oct 29, 2025
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Question 1

Which troubleshooting tool can be used to investigate PPM issues? 


Answer: B
Question 2

SIP AST Users have been complaining that they are not receiving calls, and that their feature buttons are not working normally. From the Avaya Aura® Session Manager (SM) Dashboard, you see that your Entity Links to Avaya Aura® Communication Manager (CM) are down. You are aware that work was recently carried out to update expired certificates on CM. Which trace would help to isolate the issue?


Answer: D
Question 3

What happens if Session Manager cannot find a matching SIP Communication Profile for a user in its SIP registry when that user tries to make a SIP call?


Answer: C
Question 4

When one Avaya SIP Telephone (AST) user agent calls another AST user agent, Avaya Aura® Session Manager (SM) goes through different phases of processing the call. What is the maximum number of Phase Tags and what are they called?


Answer: D
Question 5

An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions: CM will negotiate the codec for the H.323 endpoint based on CM configuration. Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user’s profile for sequence applications and routes the request to Communication Manager. Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?


Answer: A
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Total 122 Questions | Updated On: Oct 29, 2025
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