Free Cisco 700-805 Exam Questions

Become Cisco Certified with updated 700-805 exam questions and correct answers

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Total 280 Questions | Updated On: Feb 20, 2024

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Question 1

What is the best method to measure customer consumption of technology?

A : recurring revenue management

B : enterprise CRM and incident management

C : content management

D : telemetry and analytics

Answer: D

Question 2

What is a financial implication of churn?

A : reduced product utilization

B : loss of revenue

C : contract expansion

D : increased production

Answer: B

Question 3

Which statement is the most accurate description of the Health Index?

A : a tool for service providers to determine what stage of the lifecycle to offering training solutions

B : an ongoing measurement of customer sentiment

C : a measurement tool for resolving specific product quality issues and adoption barriers

D : an ongoing measurement of several key customer health indicators

Answer: D

Question 4

Which statement best describes the Success Plan?

A : a document capturing a comprehensive view of all customer health scores

B : a tool for report ng actions to management

C : a shareable document that captures all account activities

D : the blueprint for account teams to achieve customer success

Answer: B

Question 5

Which of the following is not a common focus of Health Index measurement?

A : Net promoter score

B : Total bookings with customer

C : Number of competitors in the account

D : Product utilization

Answer: C

Page: 1 / 56

Total 280 Questions | Updated On: Feb 20, 2024

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