Prepare and pass your Deploying Cisco Unified Contact Center Express with free 500-052 exam questions.
Where are CTI route points added or configured for Cisco Unified Contact Center Express?
Which option enables you to monitor previous agent seat license usage?
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
Which three Cisco Unified Contact Center Express Application Administration tasks may be performed by a supervisor who does not have administrative privilege? (Choose three.)
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