Free Cisco 300-820 Exam Questions

Become Cisco Certified with updated 300-820 exam questions and correct answers

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Total 205 Questions | Updated On: Apr 14, 2026

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Question 1

Refer to the exhibit. An engineer is deploying mobile and remote access in an environment that already had functioning Business to Business calling. Mobile and remote access SIP registrations are failing. To troubleshoot, SIP logs were collected. How is this issue resolved?

A : Change the SIP profile on the SIP trunk for the Expressway-E to Standard SIP Profile for TelePresence Endpoint

B : Change the “Incoming Port” in the SIP Trunk Security Profile for the Expressway-C to not match SIP line registrations

C : Enable autoregistration for the appropriate DN range on the Cisco UCM servers running the CallManager service

D : Write a custom normalization script since the “vcs-interop” normalization script does not allow registrations

Answer: B

Question 2

Which user management method uses the Webex Directory Connector to add and synchronize users to the Control Hub organization?

A : Synchronize from Active Directory.

B : Synchronize from Azure AD.

C : Synchronize from "Add using People API'.

D : Synchronize from Okta.

Answer: A

Question 3

Refer to the exhibit. When users sign in to Cisco Jabber through Mobile and Remote Access, they cannot see their own photo or the photo of their contacts next to each name. Which action must be taken in Cisco Expressway-C to resolve the issue?

A : Add an HTTP allow list for the Instant Message and Presence server.

B : Add an allow call policy rule from the Cisco UCM traversal zone.

C : Upload the missing Instant Messaging and Presence server certificate to fix the connection to its server.

D : Add an HTTP allow list for the web server that contains the photos.

Answer: D

Question 4

An administrator is configuring DNS to allow Mobile and Remote Access logins for the domain cisco.com. Where must the _collab-edge_tls.cisco.com DNS SRV record be configured?

A : in the public DNS server

B : in DNS SRV settings under Cisco Unified OS Administration in Cisco UCM

C : in DNS settings in the Expressway-E on the interface that faces the Internet

D : in DNS settings under Cisco Unified OS Administration in Cisco UCM

Answer: A

Question 5

An Expressway Server has both network protocols (IPv4 and IPv6) enabled. Which two behaviors are correct? (Choose two.)

A : If the calling endpoint is on an IPv4-Only network and the called endpoint is on an IPV6-Only network, a NAT64 device must convert the IPv4 addresses to IPv6 addresses.

B : Endpoints register with either IPv4 or IPv6 addresses, but dual-stack endpoints choose IPv6 protocol by default.

C : If the calling endpoint is on an IPv4-Only network and the called endpoint is on an IPv6-Only network, the Expressway Server act as a gateway and convert the two protocol versions.

D : Endpoints register only with IPv6 addresses on an Expressway Server with IPv6 protocol enabled regardless of the state of IPv4 protocol.

E : Endpoints register with either IPv4 or IPv6 addresses, and endpoints decide which protocol to use by the format of the configured Expressway Server IP address.

Answer: C,E

Page: 1 / 41

Total 205 Questions | Updated On: Apr 14, 2026

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