Free Cisco 300-820 Exam Questions

Become Cisco Certified with updated 300-820 exam questions and correct answers

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Total 205 Questions | Updated On: Feb 21, 2026

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Question 1

Which user management method uses the Webex Directory Connector to add and synchronize users to the Control Hub organization?

A : Synchronize from Active Directory.

B : Synchronize from Azure AD.

C : Synchronize from "Add using People API'.

D : Synchronize from Okta.

Answer: A

Question 2

What happens to the encrypted signaling traffic of a collaboration device if you place it inside a firewall with

private IP addresses and try to make a call over IP without any collaboration infrastructure?

A : signaling makes it back to the endpoint because the firewall is an application layer gateway and provides address translation.

B : crypted IP traffic for collaboration devices always is trusted by the firewall.

C : signaling does not make it back to the endpoint because the firewall cannot inspect encrypted traffic.

D : signaling makes it back to the endpoint because the endpoint sent the private address to the external endpoint.

Answer: B

Question 3

Section: Cisco WebEx Technologies

QUESTION 71

Which part of a hybrid cloud-based deployment with Cisco Webex Messenger Service is used for meeting

capabilities?

A : Cisco Unified CM is always used for meeting capabilities.

B : Depending on the media flow, the Webex Meeting Center or local Cisco Unified CM meeting resourcesare used for meeting capabilities.

C : Depending on the origin of the user, the Webex Meeting Center or local Cisco Unified CommunicationsManager meeting resources are used for meeting capabilities.

D : co Webex Meeting Center is always used for meeting capabilities.

Answer: A

Question 4

An administrator is configuring DNS to allow Mobile and Remote Access logins for the domain cisco.com. Where must the _collab-edge_tls.cisco.com DNS SRV record be configured?

A : in the public DNS server

B : in DNS SRV settings under Cisco Unified OS Administration in Cisco UCM

C : in DNS settings in the Expressway-E on the interface that faces the Internet

D : in DNS settings under Cisco Unified OS Administration in Cisco UCM

Answer: A

Question 5

300-820-page39-image25

Refer to the exhibit. When a Jabber user attempts to connect from outside of the organization, the user

enters the login information as "user@example.com" and receives the error "Cannot find your services

Automatically". The engineer tries to resolve SRV records used by Jabber.

DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com"

points to the Cisco Unified Communications Manager.

Which change resolves the DNS problem?

A : Change cisco-uds to point to the Expressway-E FQDN.

B : ange the collab-edge record to point to 5061.

C : move the cisco-uds SRV record for the external DNS.

D : ange the priority of the SRV record for cisco-uds.

Answer: C

Page: 1 / 41

Total 205 Questions | Updated On: Feb 21, 2026

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