Free Cisco 300-815 Exam Questions

Become Cisco Certified with updated 300-815 exam questions and correct answers

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Total 245 Questions | Updated On: Aug 13, 2026

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Question 1

Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)

A : Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster.

B : A unicast music on hold audio source must be configured.

C : Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.

D : The maximum number of callers allowed in queue must be 10.

E : The phone button template must have the Queue Status Softkey configured.

Answer: A,C

Question 2

Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?

A : Run RTMP on the Cisco router.

B : Verify that the MGCP service is running under serviceability in Cisco UCM.

C : Run the debug mgcp media command on the Cisco router.

D : Run the debug H.323 gateway command on the Cisco router.

Answer: C

Question 3

A user reports when they press the services key they do not receive a user ID and password prompt to assign the phone extension. Which action resolves the issue?

A : Create the default device profiles for all phone models that are used.

B : Subscribe the phone to the Cisco Extension Mobility service.

C : Create the end user and associate it to the device profile.

D : Assign the extension as a mobile extension.

Answer: B

Question 4

An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?

A : Forward Hunt No Answer and Forward Hunt Busy must be enabled while Call Queuing is enabled.

B : Alter Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy must be disabled manually

C : Before Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy must be disabled manually.

D : When Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy are disabled automatically.

Answer: B

Question 5

Signal number reach call phone that not answered are leaving voicemails on the cell phone rather the corporate mailbox. Which two options will resolve this issue? (Choose two.)

A : Check the Enable Extend and Connect checkbox

B : Check the Enable Unified Mobility features checkbox

C : Decrease the T302 timer

D : Decrease the T301 timer Decrease the Answer Too Late timer

Answer: B,D

Page: 1 / 49

Total 245 Questions | Updated On: Aug 13, 2026

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