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An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager. Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?

An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases ''service desk'' or ''Help desk''. Which advanced distribute list feature should be used to accomplish this task?

Which DNS record is used for on-premises service by Jabber clients?
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