Free Oracle 1Z0-1064-25 Exam Questions

Become Oracle Certified with updated 1Z0-1064-25 exam questions and correct answers

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Total 79 Questions | Updated On: Sep 02, 2026

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Question 1

Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to

create a new primary category called Mobile Phones.

Which four steps are required to define this new category?

A : Select Create Category > Create Top-Level Category

B : Check the Active flag

C : Select the task Manage Service Request Categories.

D : Select Status = “Active”.

E : Select Service Catalog in Functional Areas

F : Select Create Category > Create Child Category.

G : Complete Category Name.

Answer: A,B,C,G

Question 2

Which two keyboard shortcuts can be modified?

A : OK

B : Create Service Request

C : Cancel

D : Save and Continue

E : Save and Close

Answer: A,B

Question 3

In which three situations can default coverage be applied?

A : globally, to all service requests that do not have any other coverage

B : for a specific SR category

C : for a specific SR status

D : for a specific period of time

E : to a specific customer account

Answer: A,B,D

Question 4

To create a new Survey object, you create a sandbox and set it as active.

Which two statements are correct while creating your Survey object in Application Composer?

A : Multiple users cannot use your sandbox at the same time.

B : You can set a second sandbox as Active at the same time in order to begin working on another new object.

C : Your changes won’t be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.

D : Your changes are isolated and do not impact other users’ configuration environments or the production environment.

Answer: C,D

Question 5

Your customer has three service request child categories under the top-level service request category

“Accounts”:

Gold Accounts

Silver Accounts

Basic Accounts

You now want to disable the “Silver Accounts” category.

Which option meets the requirement?

A : In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the “Accounts” category and deselect the “Active” Column.

B : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Silver Accounts” Category and expand it, click the “Inactive” button.

C : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Accounts” Category and expand it, select the “Gold Accounts” and “Basic Accounts” child categories and click the “Inactive” button.

D : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Accounts” Category and expand it, select the “Silver Accounts” child category and deselect the “Active” Column.

Answer: B

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Total 79 Questions | Updated On: Sep 02, 2026

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