Free Oracle 1Z0-1064-25 Exam Questions

Become Oracle Certified with updated 1Z0-1064-25 exam questions and correct answers

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Total 79 Questions | Updated On: Apr 20, 2026

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Question 1

What three things should you do once you have established a global default coverage?

A : Create an ESS job to Monitor Service Request Milestones.

B : Create an ESS job to Aggregate Service Requests.

C : Use Application Composer to configure warning emails about milestone compliance events.

D : Use Application Composer to include milestones on the Service Request Layout if desired.

Answer: A,C,D

Question 2

Which two actions can you take when using Application Composer to create a new Trouble Ticket object?

A : You can create a field rule or a field trigger on a field of the Trouble Ticket object but not both on the same field

B : You can create a trigger on the Trouble Ticket object using the Upon Import Into Database trigger event to update the custom “OpenTroubleTickets” of the Account object.

C : You can set a field rule to validate that the Priority field of the Trouble Ticket object is between 1 and 5

D : You can set an object rule to validate that a Trouble Ticket of Priority 1 cannot be saved without being assigned to a staff member.

Answer: B,C

Question 3

You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do?

A : You can modify the workflow to update field values within the SR object.

B : You can generate tasks for the SR object from the workflow.

C : You must make the changes using the Page Composer tool.

D : You will be required to code any new workflow actions in Groovy.

E : You can send an e-mail notification to specified recipients

F : You can define the workflow to run when certain fields of the SR object are changed.

Answer: A,B,E,F

Question 4

Which four actions does the REST API for Service Requests (SRs) allow?

A : Update SR milestone

B : Create SR

C : Update SR assignee

D : Delete SR by SR number

E : Delete SR by SR title

Answer: A,B,C,D

Question 5

Which three statements are true about building Digital Customer Service (DCS) applications?

A : Many DCS applications can be active in production at the same time.

B : DCS includes a “reference implementation template” that illustrates recommended implementation practices

C : Only one version of a DCS application can be active in production at any time.

D : DCS application can be embedded in other sites.

Answer: B,C,D

Page: 1 / 16

Total 79 Questions | Updated On: Apr 20, 2026

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