Free Oracle 1D0-1064-24-D Exam Questions

Become Oracle Certified with updated 1D0-1064-24-D exam questions and correct answers

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Total 79 Questions | Updated On: Jul 09, 2025
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Question 1

Your customer has noticed that emails are being retrieved every day only at 3:00 PM. This behavior began
three days ago and no configuration changes were made during that time.
What is the cause of this new behavior?


Answer: B
Question 2

Which two keyboard shortcuts can be modified?


Answer: A,B
Question 3

What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?


Answer: A,B,C,D
Question 4

Your customer has the following requirement: when filtering service requests an agent wants to see by default
all those service requests that are “New”, whose channel type is “Web”, and are assigned to them.
Which five activities should be completed by an agent on the SR list page in order to create an appropriate
personalized service request search filter?


Answer: A,B,C
Question 5

Which two statements are true regarding the Audit History tab of a Service Request?


Answer: A
Page:    1 / 16      
Total 79 Questions | Updated On: Jul 09, 2025
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