Free Oracle 1D0-1003-25-D Exam Questions

Question 1

A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF

format containing the activity completion details be generated automatically.

How can this be correctly achieved?

A : Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.

B : Develop a javascript plug-in to generate the .PDF report at the time of activity completion.

C : Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.

D : Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

Answer: A

Question 2

While most field resources for a particular company should see the countdown that displays the estimated time

remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform

periodica work should NOT see it.

Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' that

do NOT need to see it when they are working on their assigned activities?

A : Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.

B : Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

C : Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

D : Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

Answer: A

Question 3

A customer has technicians with varying degrees of training to perform installation work.

Their current corresponding skill levels are:

Expert level value = 100

Fully Qualified level value = 50

Novice level value = 25

For activities that require expert technicians, there is already an "Installation" work skill in place to identify

those high visibility activities and enforce that assignment rule.

However, another segment of mid-tier installation activities must be assigned to technicians that are at least

novices, but even better if they are considered fully qualified.

Which configuration satisfies the requirement of assigning those mid-tier installation activities?

A : Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50

B : Modify the existing Installation work skill-s conditions, setting the Required level to 25, the Preferable level to 50 and creating an additional condition to identify high visibility activities

C : Modify the existing Installation work skill-s conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities

D : Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.

Answer: B

Question 4

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.

A resource within that bucket - John Smith - has no individual work skills designated on his resource record in

Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.

Which statement is correct regarding how routing handles work skill matches in this situation?

A : Routing will not assign that activity to John Smith due to a soft skills mismatch.

B : Routing will not assign that activity to John Smith due to a work skills mismatch.

C : Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.

D : Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.

Answer: B

Question 5

Which three Launch Conditions include configurable trigger thresholds?

A : 'Route is activated'

B : 'Route is not activated'

C : 'Next activity is about to start'

D : 'Estimated time of arrival has changed'

E : 'Service request is created'

F : 'Activity is not started after the ETA'

Answer: C,D,F