Free Cisco 100-140 Exam Questions

Become Cisco Certified with updated 100-140 exam questions and correct answers

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Total 174 Questions | Updated On: Nov 12, 2025

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Question 1

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Question 2

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 3

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Question 4

What is the name of the default antivirus software included with Windows operating systems starting from Windows 8?

A : ndows Firewall

B : crosoft Security Essentials

C : ndows Security Center

D : ndows Defender

Answer: D

Question 5

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Page: 1 / 35

Total 174 Questions | Updated On: Nov 12, 2025

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