Free Cisco 100-140 Exam Questions

Become Cisco Certified with updated 100-140 exam questions and correct answers

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Total 174 Questions | Updated On: Feb 10, 2026

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Question 1

What should you do if the problem is not resolved after implementing changes in the problem-solving process?

A : cument the changes made and close the ticket

B : ume the problem was never defined correctly

C : plement the changes again without any further analysis

D : peat the problem-solving process

Answer: D

Question 2

What is the primary purpose of defining the problem in the problem-solving process?

A : clearly state what the issue is

B : gather detailed information

C : devise a plan to resolve the problem

D : observe the results of the changes

Answer: A

Question 3

What is malware?

A : ftware designed to protect a computer from threats.

B : y software that can perform legitimate tasks on a computer.

C : ftware that is designed to cause harm to a computer or network.

D : type of firewall that protects against unauthorized access.

Answer: C

Question 4

Why is it important to run scripts or configurations in a development environment before deploying them in production?

A : identify and fix errors or conflicts before they affect live systems

B : make the deployment process faster

C : avoid testing altogether in production

D : save time and resources during deployment

Answer: A

Question 5

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Page: 1 / 35

Total 174 Questions | Updated On: Feb 10, 2026

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