Free Cisco 100-140 Exam Questions

Become Cisco Certified with updated 100-140 exam questions and correct answers

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Total 174 Questions | Updated On: May 12, 2026

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Question 1

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Question 2

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 3

Which tool can a Windows user use to find detailed information about their hardware, including the processor and memory specifications?

A : config

B : k Manager Option

C : ent Viewer

D : tem Information

Answer: B

Question 4

What is the primary benefit of using RMM tools in a managed service provider (MSP) environment?

A : M tools allow for manual troubleshooting of each device individually.

B : M tools help manage software licenses and ensure compliance.

C : M tools provide a way to only monitor hardware health without software management.

D : M tools are only used for remote access to client devices.

Answer: B

Question 5

What is a key advantage of using TeamViewer for remote support tasks?

A : amViewer requires extensive setup and configuration before use.

B : amViewer does not support mobile devices for remote access.

C : amViewer provides end-to-end encryption for secure connections.

D : amViewer is primarily used for video conferencing only.

Answer: C

Page: 1 / 35

Total 174 Questions | Updated On: May 12, 2026

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