Free Cisco 100-140 Exam Questions

Become Cisco Certified with updated 100-140 exam questions and correct answers

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Total 174 Questions | Updated On: Jan 28, 2026

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Question 1

What is the significance of documenting the changes made to resolve a problem in the problem-solving process?

A : helps in tracking the time spent on each task

B : allows for personal reflection on the troubleshooting approach

C : provides a reference for future problem-solving efforts and helps in identifying patterns

D : is only necessary if the problem was resolved successfully

Answer: C

Question 2

What is the primary benefit of using RMM tools in a managed service provider (MSP) environment?

A : M tools allow for manual troubleshooting of each device individually.

B : M tools help manage software licenses and ensure compliance.

C : M tools provide a way to only monitor hardware health without software management.

D : M tools are only used for remote access to client devices.

Answer: B

Question 3

How can a user adjust the display settings for multiple monitors on MacOS?

A : Go to System Preferences > Displays and adjust settings for each display individually.

B : Use the Finder to drag and drop display icons to rearrange them.

C : Adjust display settings only through the menu bar without accessing System Preferences.

D : Change brightness by using keyboard shortcuts only, without accessing the display settings.

Answer: A

Question 4

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Question 5

You are working from home over a weekend to resolve a backlog of employee help desk tickets. A user issue requires you to access their Windows 11 computer in the home office to check its settings. You have verified that the machine is available, but the user is not present. Which remote access application is best suited for this task?

A : Virtual Network Computing

B : Remote Assistance

C : Remote Desktop

D : Remote Management

Answer: C

Page: 1 / 35

Total 174 Questions | Updated On: Jan 28, 2026

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